Thu.Dec 12, 2024

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The most common mistake retail execs make about data: GPC’s head of analytics

Inside Retail

Marieke Van Bruggen has been coding for nearly 30 years, but she still feels like she’s “learning a lot in this space” “This space” being the realm of data and digital analytics , a part of the retail industry that has become increasingly critical to business success. “There’s been a lot of change, even just since Covid with e-commerce obviously getting much more of a focus than it was previously,” Van Bruggen told Inside Retail.

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Australian Pharmacy Pilots Wearable Inventory and Task-Tracker Solution

Retail TouchPoints

Chemist Warehouse , Australias largest pharmacy chain, is piloting wearable SmartBadges from Augmodo in four Melbourne stores. The AI-powered solution can be used to create live 3D store maps as well as recommend tasks to increase associates efficiency, including restocking shelves, placing orders and improving compliance. With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next, said Mark Finocchiaro, Managing Partner,

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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

The 2024 edition of MAPIC has now closed, but once again it has affirmed itself as an indispensable business platform in an ever-evolving industry. Despite the many challenges facing the retail sector, these three days of networking and information exchange demonstrated that the sector’s fundamentals remain strong and its determination unwavering.

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YSSO Opens The House of YSSO Pop-Up on New Bond Street

365 Retail

Greek demi-fine jewellery brand YSSO has launched its first pop-up store, The House of YSSO, on New Bond Street in Mayfair. Open until February 2025, the store marks YSSOs debut in physical retail and is part of Westminster City Councils Meanwhile On project , which provides innovative brands with access to high-profile retail spaces. YSSO and the Meanwhile On Project The Meanwhile On project, supported by Westminster City Council, offers brands business rate relief, funding for store design, an

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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The Unexpected Matchmakers: How Commerce Media is Fueling Brand Partnerships this Holiday Season

Retail TouchPoints

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year. But amidst the traditional marketing blitzes and seasonal promotions, a new force is opening doors to partnerships that wouldnt have been imaginable even a few years ago and quietly reshaping the retail landscape in the process: commerce media.

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Virgin Media O2 Launches UK’s Largest Telco Store at Westfield Stratford City

365 Retail

Virgin Media O2 has opened a new flagship concept store at Westfield Stratford City , marking a significant milestone in its retail strategy. Spanning nearly 5,000 sq ft, the store is the UKs largest telco retail space and aims to deliver an enhanced customer experience by integrating mobile, broadband, and connected living technology under one roof.

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Liverpool ONE Welcomes Four New Retailers to South John Street

365 Retail

Grosvenor has announced a series of retail signings at Liverpool ONE , introducing new tenants to South John Street as part of its strategy to refresh and strengthen the destinations offering. The announcements include city debuts for MINISO and Bath & Body Works , alongside a relocation for Boux Avenue and a revamped concept store for Victorias Secret.

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Lowe’s Launches Online Marketplace, Revamps Loyalty Programs

Retail TouchPoints

Lowes has revealed key elements of its 2025 Total Home Strategy, including the initial launch of a third-party online marketplace and loyalty program enhancements that will bring its DIY and professional programs into a single ecosystem. The home improvement retailer also plans to open 10 to 15 stores per year for the next several years. The retailer is working with both new sellers and existing suppliers to populate its new marketplace, with plans to include products at a range of price points

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The Fragrance Shop breaks records with the world’s largest fragrance wall

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Fragrance Shop, the UKs leading independent fragrance retailer, marked its 30th anniversary with a record-breaking moment at its headquarters in Central Manchester. The highlight of the event was the unveiling of The Fragrance Wall, an extraordinary installation showcasing 3,000 fragrances, earning the retailer a coveted spot in the Guinness World Re

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Perry Ellis Adopts Apparel-Specific Product Recommendation Solution

Retail TouchPoints

Mens apparel retailer Perry Ellis has partnered with Syte , an AI-powered product recommendation engine that has been trained on billions of shopper interactions across millions of ecommerce apparel product pages. As part of the multi-year deal, Perry Ellis will integrate the recommendation technology across its ecommerce ecosystem, enabling suggestions wherever its customers engage throughout their shopper journey.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Spotlight on Innovation: Visit Theatro at NRF 2025: The Big Show

Theatro

The retail worlds pulse beats strongest at one event each year: the National Retail Federation (NRF) Big Show. This premier trade show, held annually in New York City, gathers retailers, technology innovators, and thought leaders from across the globe to showcase the latest advancements in the industry. Theatro is excited to be part of the NRF 2025 Big Show, and we invite you to visit our booth to experience firsthand how were transforming frontline communication and productivity.

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Gloucester Quays Marks 15th Anniversary with 11 Lease Renewals and New Brand Additions

365 Retail

Peel Retail & Leisure has announced 11 lease renewals as part of 20 leasing deals completed this year at Gloucester Quays. Covering over 44,000 sq ft of space, the renewals and new leases reflect the outlets continued appeal to retailers as a location to open, expand, or refit their stores. Key Renewals Highlighting Brand Commitment Among the brands recommitting to Gloucester Quays is Le Creuset , which celebrated its renewal with a complete store refit to enhance the shopping experience.

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The Grand Eastlakes Shopping Centre rebrands to One Global Gallery

Inside Retail

The Grand Eastlakes Shopping Centre in Sydney has rebranded to One Global Gallery. The shopping centre is the first of One Global Capital’s planned retail galleries to be created under the brand. The company acquired The Grand Eastlakes Shopping Centre in October and is targeting more acquisitions in the coming months. “We are at the early stage of growth phase of the company,” said Iwan Sunito, chairman and CEO of One Global Capital. “This significant acquisition, in add

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Selfridges Thai co-owner admits £4bn price tag was too high

Retail Gazette

Selfridges co-owner Tos Chirathivat, the executive chairman and CEO of Thailand’s Central Group, has admitted that the 4bn acquisition of Selfridges and several other European luxury department stores was too high a price, especially in light of rising global interest rates. In his first interview since the 2021 purchase , Chirathivat told the Financial Times the price was high in hindsight.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Pantone 2025 Colour of the Year: Mocha Mousse takes over beauty trends

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As we step into the beauty landscape of 2025, Pantones Colour of the Year, Mocha Mousse, emerges as the colour influencer of the year, significantly shaping makeup trends and sparking a surge in searches for mocha mousse makeup by +74%.

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Starbucks Is Releasing New Dairy-Free Creamers Inspired by Popular Drinks

Retail Wire

Starbucks is releasing new dairy-free creamers for its devoted fans.

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John Lewis and Richard Ashcroft reveal Christmas advert cover star

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! John Lewis and legendary singer-songwriter Richard Ashcroft have unveiled the winner of the nationwide singing competition, launched as part of this year’s iconic Christmas campaign. John Lewis is renowned for its Christmas adverts featuring cover songs and this year, the retailer used their biggest platform to offer aspiring musicians (and anyone

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Walmart Announces 80 Layoffs in Alabama Days Before Christmas

Retail Wire

Walmart is putting people on the unemployment line.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Innovative RFID tag manufacturing offers 70-90% carbon savings and paper recyclability

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Avery Dennison (NYSE:AVY), a global leader in materials science and digital identification solutions, today announced itsAD Pure and AD Pure 95 inlays and tags portfoliohave been certified by Western Michigan University for RFID paper hang tags.

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Swarovski enters fragrance market through licensing deal with Coty

Inside Retail

Swarovski has secured a long-term beauty license with cosmetics company Coty to develop, produce, and distribute new products and fragrances. This partnership will allow the crystals company to establish a presence in the beauty sector as it diversifies its product offerings. Jean Holtzman, Coty’s chief brands officer, Prestige, said partnering with Swarovski is an “ideal fit” for the brand and aligns with its strategy on licenses with multi-category potential. “We are ex

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THG Studios partners with Creative Force on AI-driven e-commerce content production

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! THG Studios, the award-winning creative agency, announces an innovative partnership with Creative Force, the leading platform for AI-driven e-commerce content production management. The integration of Creative Force enables THG Studios to establish a unified system, that acts as a ‘single source of truth for all photography assets through every ste

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Turning holiday insights into year-round success

Inside Retail

The holiday sale season is a whirlwind for retailers. Its a time of heightened consumer spending, aggressive promotions, and operational intensity. But once the dust settles, the real work begins: analysing the data generated during this period to inform strategies that can drive growth for the year ahead. Analysing key holiday sales data Retailers are awash with data by the time the sales end.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Virgin Media O2 opens the doors to flagship store in Westfield, Stratford City

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Virgin Media O2 has today opened a new concept store in Westfield Stratford City bringing together the best in mobile, broadband and connected living. The concept store, which is the UKs largest telco store at nearly 5,000 sqft, represents a key milestone in the operators retail strategy and adds to the current 300 stores it […] If you want more in

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‘We’re the underdog’: Under Armour outlines four-pillar growth strategy

Inside Retail

Under Armour has announced its growth strategy centered on four pillars and aimed at enhancing and fortifying the brand over the long term. The strategy, revealed during an investor meeting in New York City, focuses on four key elements product, story, service and team. In terms of product, the company plans to streamline its assortment to deliver a simplified and more deliberate presentation.

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Heinz and LKN encourage UK to ‘Rise and Heinz’ with new on-the-go breakfast

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Heinz and the Lean Kitchen Network (LKN) have today announced the launch of its new Heinz Brekkie grab-and-go meals, available in-store at WHSmith. Building on their successful partnership, which delivers delicious Heinz-filled breakfasts straight to the countrys front doors, Heinz and LKN are now bringing these bold flavours to hungry commuters across t

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Kering’s Bottega Veneta names Louise Trotter creative director

Inside Retail

Kering has named Louise Trotter as the new creative director of Bottega Veneta, who will take over the role by the end of next month. “Louise brings a wealth of experience and a fresh perspective to Bottega Veneta’s tradition of bold creativity and unparalleled excellence,” said Francesca Bellettini, Kering Deputy CEO in charge of brand development. “Through her sophisticated lens, Bottega Veneta will continue to celebrate its heritage while preserving modern relevance.&#

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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HARIBO debuts two festive partnerships including iconic toy store Hamley’s

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This festive season, HARIBO has partnered not with one, but two iconic brands, Hamleys and Yorkshires Winter Wonderland to spread childlike happiness across the UK. For the first time, HARIBO partners with iconic toy store, Hamleys, to the embody the spirit of the season and kick proceedings off in style.

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Why retail leaders are choosing key industry events to stay up to date with trends

Inside Retail

It is imperative for retail industry leaders to stay up to date on current and emerging trends important decisions often hinge on relevant data, shared stories and expert opinion. According to a report on research conducted by Honeycomb Strategy and published by iMedia, the Industry Trends & Attitudes Report found that 75 per cent of decision-makers prefer to keep on top of the ever-changing and evolving retail trends by attending key industry events.

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2025 fragrance trend predictions from Fragrance Du Bois

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! 2025 Fragrance Trends Growth inGourmandwith unexpected edibles, florals areback in bloomand cannabismakes a heady entrance tofine fragrance. 2024was an explosive yearfor the fragrance industrythink mood boosting, AI, clean scents and super sweet.

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How couturier Steven Khalil navigated being a designer and building a brand

Inside Retail

From a boy, Australian couturier Steven Khalil knew he wanted to design wedding gowns. Khalil recently entered the home interiors market in collaboration with Designer Rugs marking the beginning of his journey to follow the trajectory of Vera Wang with Steven Khalil Interieur. This year he celebrated 30 years in business, dressed hundreds of brides and is preparing to launch a footwear range.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.