Fri.Sep 27, 2024

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What to know about privacy laws when collecting personal data on shoppers

Retail Dive

Retailers have moved away from collecting identifiable information from consumers, but need to be aware of requirements for the personal data they do gather, an Albertsons privacy official said.

Consumer 105
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American Eagle’s Suit Against Amazon Puts ‘Dupe Culture’ in the Spotlight

Retail TouchPoints

American Eagle has filed a lawsuit against Amazon , claiming the ecommerce giant has used and manipulated trademark branding for its Aerie and Offline by Aerie lines to deceive online shoppers. The retailer is seeking a tripling of its actual damages, punitive damages and demanding that Amazon cease further infringements, according to CNBC. In the lawsuit, which was filed in a Manhattan federal court earlier this week, AEO claimed Amazon participated in “flagrant, unauthorized use” of the Aerie

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Boar’s Head Potentially Facing Criminal Charges by Federal Lawmakers

Retail Wire

The proposed charges against Boar's Head are tied to the listeria outbreak.

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New Starbucks CEO ‘Deeply Respects’ Workers’ Right to Unionize

Retail TouchPoints

In a Sept. 24 letter responding to a welcome from Starbucks Workers United — the union representing 10,500 associates in more than 490 stores — Starbucks ’ freshly brewed Chairman and CEO Brian Niccol wrote: “I deeply respect the right of partners to choose, through a fair and democratic process, to be represented by a union.” It’s the latest sign of the retailer’s growing acceptance of unionization: After agreeing on a framework for moving forward in February 2024 , Starbucks and the union repo

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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DirecTV News Roundup: Mergers, Disputes, Price Increases

Retail Wire

DirecTV has now revealed developments regarding its new merger.

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Bath & Body Works Eliminates Retail President Role

Retail TouchPoints

Julie Rosen, President of Retail at Bath & Body Works , will leave the company by “mutual agreement,” as the retailer eliminates her role. Most of the functions that had reported to Rosen will now report to CEO Gina Boswell, who was named to the post in November 2022. The retailer also reaffirmed its guidance for its fiscal 2024, which will end in March 2025.

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Inside Amazon’s Plan to Maintain its Ecommerce Dominance

Retail TouchPoints

Amazon already is the biggest online retailer in the U.S. and the second biggest retailer overall in terms of sales, but Doug Herrington, the company’s CEO of Worldwide Stores, thinks there’s room to be even bigger. “Our decision to invite sellers into our store nearly 25 years ago was one of the best things we ever did for our customers, because the sellers brought in this just amazing array of products and brands and great prices,” he said at the Amazon Accelerate conference for its third-part

Planning 271
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USPS Wants To Raise Stamp Prices 5 Times Over 3 years

Retail Wire

It might just cost a lot more to mail a letter by 2027.

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Halloween On-Demand: Spirit Halloween Taps Uber for Scary-Fast Delivery

Retail TouchPoints

Halloween fans across the U.S. and Canada can now have everything they need from Spirit Halloween delivered via Uber Eats , Postmates and the Uber app. The seasonal retailer’s partnership with Uber Technologies will offer speedy delivery from Spirit Halloween’s record-breaking 1,525 temporary locations , including costumes and accessories, décor and even animatronics.

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Disney’s Crackdown of Password Sharing Could Increase Subscribers

Retail Wire

Disney is officially banning subscribers from password sharing.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Chinese Businesses Acquire U.S. IP to Curtail Competition Posed by Chinese Competitors

Retail TouchPoints

U.S. companies filing suit against Chinese defendants in U.S. district courts, alleging counterfeiting and IP infringement, is not a new phenomenon. But recently, hundreds of Chinese sellers and online distributors have been targeted with infringement allegations initiated by Chinese competitors. What is behind the increase in Chinese IP litigation, and why are Chinese entities choosing to litigate their disputes in the U.S.?

Finance 147
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The Largest Dunkin’ Franchisee in NY Metro Area Has Been Sold. Here Are the Details

Retail Wire

The largest Dunkin franchisee in the New York metropolitan area is now in new hands.

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LVMH takes stake in Moncler, fuelling speculation about luxury sector M&A

Inside Retail

Shares in Moncler rose sharply on Friday after French rival LVMH invested in the Italian outerwear specialist, fuelling speculation about the long-term intentions of the owner of Louis Vuitton and Moet & Chandon Champagne. Analysts said the news would likely revive speculation of a potential takeover of Moncler in the long term, but focused on the near-term advantages of the deal for LVMH, which reinforced its dominance in the US$400 billion luxury sector.

Fashion 130
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FDA Approves the First New Schizophrenia Drug in Decades

Retail Wire

The U.S. Food and Drug Administration has approved Cobenfy capsules for oral use in the treatment of schizophrenia in adults.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Party City cuts prices on 2K items ahead of the holidays

Retail Dive

The celebrations and events retailer said its responding to consumers, who continued to feel budgetary pressure.

Consumer 124
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Wendy’s Is Throwing Shade at McDonald’s With $1 Frosty Ad Campaign

Retail Wire

Wendy's teamed up with a website that reports on broken McDonald's ice cream machines.

ATS 147
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Puma taps former Guess exec for CFO spot

Retail Dive

Markus Neubrand will replace 19-year Puma veteran Hubert Hinterseher as CFO next month as the retailer continues efforts to improve its brand desirability.

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Taco Bell App Helps Customers With Budgeting Food Cost

Retail Wire

The tool is available on Taco Bell's mobile app.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Most holiday shoppers will buy a gift for themselves this year

Retail Dive

Consumers will spend over $1,200 on gifts, food, decor and experiences for the season, according to JLL, and roughly 83% will buy something for themselves.

Consumer 119
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Meta Downplays $102 Million Fine Levied by Data Protection Commission

Retail Wire

Facebook-owner Meta just got slapped with another fine from the European Union.

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Amazon UK paid corporation tax for first time in four years

Retail Gazette

Amazon’s UK arm has paid corporation tax for the first time in four years, after the end of a “super-deduction” tax break brought in by Rishi Sunak. The delivery giant’s UK Services paid £18.7m in “current tax” last year on its £27bn of sales, which is believed to have been largely corporation tax. Amazon paid £932m in “direct taxes” on its sales, including corporate tax and business rates, amounting to roughly 3.45% of its revenues.

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The Weekly Closeout: L’Occitane CEO departs and Crocs partners with Squishmallows

Retail Dive

The beauty retailer created an office of the CEO to lead in the interim, while the footwear collab features three shoe designs and several Jibbitz charms.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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LK Bennett Opens New Flagship Store in Knightsbridge

365 Retail

LK Bennett has opened a new flagship store in the heart of West London’s luxury retail district. Located on the prestigious Brompton Road , this opening marks a significant chapter for the brand as it continues to re-establish its position in the competitive landscape of high-end British fashion. The Knightsbridge store is expected to become a flagship location for the brand, alongside its New Bond Street outlet.

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Lulus partners with Dillard’s amid wholesale push

Retail Dive

The brand will launch a special occasion collection at the department store in time for homecoming, with a prom assortment planned for next year.

Wholesale 115
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Prada Beauty Celebrates Launch on LOOKFANTASTIC with Luxury Pop-Up Tour Across the UK

365 Retail

To celebrate the exciting launch of Prada Beauty on LOOKFANTASTIC , the brand is embarking on a nationwide tour with a luxury, interactive pop-up experience. Designed in collaboration with Prada Fashion, this tour promises a fully immersive experience that blends Prada’s signature style with their highly anticipated beauty line. Traveling to four major UK cities, the pop-up invites consumers to explore Prada Beauty in an engaging and experiential environment.

Fashion 111
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Oliver Bonas to open largest store in Hertfordshire at atria Watford

A1 Retail

Oliver Bonas, the independent British lifestyle brand, is set to open its doors at atria Watford this Autumn. Spanning an impressive 3,921 sq ft., this will be the largest Oliver Bonas store in Hertfordshire, surpassing other locations including Hitchin and St. Albans. Oliver Bonas will provide shoppers with a premium retail experience, offering a broad range of signature collections across homeware, fashion, jewellery and gift items.

ATS 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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eBay UK launches luxury consignment service with Luxe Collective

Retail Gazette

eBay UK has launched its new consignment service for luxury items, giving users direct access to expert sellers who will list and sell their items on their behalf. The online giant has partnered with experienced luxury seller, Luxe Collective to power the service, known for selling coveted pre-owned luxury goods, eBay said the business brings “unrivalled expertise to the consignment service” Launching initially for designer handbags, consumers can list and sell their new and pre-owne

Fashion 104
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One Stop colleagues take on strenuous three peaks for BBC Children In Need

A1 Retail

On 20 th September 2024,38 colleagues from UK convenience retailer, One Stop , took part in a charity challenge through the Yorkshire Three Peaks for BBC Children In Need. Raising a staggering £25,000 (and counting), colleagues climbed through the popular circular trail that covers the peaks of Pen-Y-Ghent, Whernside, and Ingleborough, and totals an impressive 25 miles.

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MeUndies names senior vice president of sales

Retail Dive

Elizabeth Dunn, who most recently held the same position with Calvin Klein Intimates, will be focused on growing the DTC brand’s wholesale presence.

Wholesale 104
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LOOKFANTASTIC launches permanent concept store in Greater Manchester

A1 Retail

LOOKFANTASTIC, the online pure-play prestige beauty retailer, has announced the grand opening of its first ever concept store, bringing LOOKFANTASTIC from URL to IRL and redefining retail as community-driven and educational. Building on the success of its popular events and pop-ups, LOOKFANTASTIC’s concept store brings the online beauty world to life.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.