Mon.Mar 27, 2023

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Half Price Books Implements New Solution to Tie Digital Ads to Store Traffic

Retail TouchPoints

Half Price Books has partnered with Reveal Mobile to utilize its geofencing and digital campaign measurement platform to optimize its marketing efforts. The retailer will tap into Reveal’s Visit Local solution to measure incrementality from paid social and programmatic campaigns, create and activate custom audiences based on places consumers shop and understand store-level analytics such as visitor volume, frequency and competitive analysis. “Visit Local will provide Half Price Books with

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In-stock levels, grocery prices, and AI in retail - Weekly Snacks #48

Tokinomo

Campaign corner Smart Jar. Hellmann's, a popular mayonnaise brand, has released a new product called "Hellmann's Smart Jar." This jar is designed to fight food waste by using a built-in thermometer to tell users if their fridge is too warm, which can cause food to spoil faster. The Smart Jar also features a label that changes color if the contents inside are starting to spoil.

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Instacart Health Launches Tools to Scale ‘Food as Medicine’ Programs

Retail TouchPoints

Healthcare providers can now leverage a suite of digital tools from Instacart that are designed to enhance collaborative care, promote healthy choices and deliver nutritious food to patients and their families, particularly those living in food deserts or needing a medically restricted diet. “We know that access to nutritious foods can deliver healthier outcomes, but a number of challenges have prevented healthcare providers from effectively adopting food as medicine programs at scale,” said Sar

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From virtual models to marketing, how fashion brands are using AI today

Inside Retail

Artificial intelligence (AI), the metaverse and ChatGPT are creating the biggest buzz so far this year, and it’s no surprise to see the fashion industry catching the wave. Last year saw numerous brands launching virtual collections, including Gucci, Adidas, Zara and Prada. Gucci’s “digital shoes” are only designed to be worn in the metaverse, there’s no actual physical product available.

Fashion 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Kendra Scott on Putting Philanthropy First — and How She Will Continue to Empower Women

Retail TouchPoints

Kendra Scott has had philanthropy as part of its corporate DNA since the company launched in 2002, powered by the commitment to making the world a better place of Founder, Designer, and Executive Chairwoman Kendra Scott herself. Scott and her company are continuing to build on their efforts to this day, most recently with the launch of the Kendra Scott Foundation on March 8 — International Women’s Day. “ I have always strived to use my talents to improve the lives of others, especially women who

Jewelry 306
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Retail sales surge in February – but how much is inflation?

Inside Retail

Retail spending rose 6.4 per cent year on year in February levelling out after a period of increased volatility, according to data from the Australian Bureau of Statistics (ABS). Month on month, turnover rose 0.2 per cent as shoppers spent more than $35 billion in stores and online. Spending in food-related industries grew steadily in February however non-food industry sectors yielded a mixed result as consumers refrained from making “discretionary” spending.

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Why Premier Investments is “well-placed” to meet economic pressures

Inside Retail

Group chairman Solomon Lew has commended Premier Investment’s strong half year results, attributing standout performances to careful management and execution. The group – which owns and operates brands including Dotti, Peter Alexander, Just Jeans, Smiggle, Portmans and Jacqui E, and features over 1,100 stores across six countries – saw net profit after tax rise by 6.5 per cent compared to the first half of FY2022, to $174.3 million.

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Levi’s Will Test AI-Generated Models to Boost Inclusivity and Personalization

Retail TouchPoints

Levis Strauss & Co. (LS&Co.) is partnering with digital fashion studio Lalaland.ai to test AI-generated models to supplement human models, beginning later this year. Founded in Amsterdam in 2019, Lalaland.ai uses advanced AI to create hyper-realistic models of every body type, age, size and skin tone. In a blog post announcing the partnership, LS&Co. said “We know our customers want to shop with models who look like them, and we believe our models should reflect our consumers, which

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Frasers Group Launch New Sports Direct Flagship Store in Manchester

Retail Focus

Sports retail giant, Frasers Group, has opened a new flagship Sports Direct store in Manchester, providing sports enthusiasts with a modern and engaging retail experience. The multi-million-pound investment has transformed the Arndale Centre space, one of the city’s main shopping destinations, into a five-floor retail destination with dedicated areas for football, running, specialist sports, men’s, women’s, and kids’ wear.

Location 162
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Reuters: Bed Bath & Beyond to Lay Off Another 1,300 Employees

Retail TouchPoints

Bed Bath & Beyond will reportedly lay off approximately 1,300 more employees at four locations in New Jersey, according to a Worker Adjustment and Retraining Notification (WARN) notice seen by Reuters. The layoffs will occur before a change to the state’s labor laws that would mandate companies with 100 or more employees to notify authorities 90 days in advance of plant closings or mass layoffs, rather than the current 60 days.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Buy Now, Pay Later: What Is It & How Does It Work

Wiser

Picture this: a shopper is doing some browsing online and adds something a little pricey to their cart. It’s an item that they’d really like to have, but it’s not quite a necessity. They get this close to completing their purchase, but there’s something stopping them—it’s just too big of an expense right now. This back and forth continues until maybe eventually they buy it, or maybe it ends with every online retailer’s biggest fear— they abandon their cart.

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David’s Bridal Partners with Furniture Retailer Ashley for One-Night-Only Trunk Show

Retail TouchPoints

David’s Bridal will be showing off its Spring 2023 collection with in-store trunk shows on Friday, March 31, offering $100 Ashley gift cards to the first 25 people in each store following the 6 p.m. event start time. In-store shoppers also will be eligible for 10% discounts during the shows, which will last until each store’s closing time. Entertainment marketing company FlyteVu is organizing the events.

Marketing 264
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Bed Bath & Beyond plans another 1,300 layoffs

Retail Dive

The layoffs affect workers in the company’s New Jersey operations, including at its Harmon beauty unit, according to information filed with the state.

Planning 134
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Embedded Finance: Making Payments Possible in New Frontiers

Retail TouchPoints

If we thought the pandemic-driven shift to digital payments was an evolution, we’re about to be catapulted into a new world, where payments will become possible in places thought impossible just a few years ago. In fact, embedded finance will be a $777 billion opportunity by 2029. So how can businesses get a piece of it? Put simply, it’s a way for financial and non-financial businesses alike to integrate payments services like credit or prepaid cards, lending, savings and other financial product

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Target to close 4 small-format stores this spring

Retail Dive

The retailer said small-format locations remain a key part of growth and will make up half of approximately 20 new stores opening in 2023.

Location 132
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Liquorland brand gets a makeover – in store and out

Inside Retail

Coles Group-owned liquor chain Liquorland has been revamped with a new visual identity created by design agency Hulsbosch. Liquorland is one of the country’s largest liquor retailers, with 743 stores and extensive consumer-facing points via online and mobile applications. The liquor chain says it undertook a year-long consumer analysis and strategic brand review as a basis for the branding transformation and to help strengthen category leadership. “From these insights, Hulsbosch defi

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Zellers hits the comeback trail inside The Bay

Retail Wire

The Hudson’s Bay Company shuttered nearly all the Zellers stores in Canada in 2013. Now the chain is being resurrected as a store-within-a-store concept inside The Bay. Zellers, which once was the go-to store for Canadians looking to stretch their dollars, faces more competition today at the low end of the market than it did when it was last in business.

Marketing 130
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PayPal leads the winners list in Retail VIP Awards

Inside Retail

Paypal has won the Solution Provider of the year award at the Australian Vendors in Partnership (VIP) Awards show last night. The VIP awards celebrate partnerships that have overcome challenges within the retail industry and recognise solutions that “power and transform the ecosystem” The event, which took place on the Gold Coast, attracted key industry leaders, executives, and experts who commemorated the winners and their achievements.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Tech workers love their jobs

Retail Wire

Employees at big tech companies are very happy with their jobs, according to a study of tens of thousands of workers who anonymously ranked their companies for Comparably. “I love our leadership and their understanding of how to navigate the macroeconomic conditions to maintain a strong company outlook,” said an employee of Chewy, which topped the list of best employers.

ATS 130
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What is pretotyping and why is Domino’s Michael Gillespie a fan?

Inside Retail

During the pandemic, food delivery experienced a rapid increase in demand, as people all around the world followed social distancing guidelines and stayed home. For brands like Domino’s, this was a huge challenge, but also a huge opportunity. Now, as the world returns to a sense of normalcy, how has the food delivery industry changed ? Last week, Domino’s Pizza Enterprises’ group chief digital and technology officer Michael Gillespie explained to Inside Retail how the business has grown its deli

Returns 130
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Union leader says Giant Eagle wary about Kroger/Albertsons merger

Retail Wire

Wendell Young, president of United Food and Commercial Workers Local 1776, which represents workers at Giant Eagle, says the grocery is closely watching the Kroger/Albertsons merger even though Kroger has been out of the Pittsburgh market for decades. “They’re going to be able to acquire products much cheaper. If you’re Giant Eagle — whether they admit it or not — they’re trying to figure out, ‘What are we going to do?

Marketing 130
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“We are expanding rapidly”: ShopBack Malaysia GM Eddy Han

Inside Retail

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. It was all about boosting in-store shopping. According to Eddy Han, general manager of ShopBack Malaysia, 2023 will be a year of growth for the brand. “We are gearing up for retail and e-commerce trends in 2023, where the Malaysian retail industry is forecasted to grow at 3.5 per cent year-on-year,” he told

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Fortnum & Mason to Transform 3rd Floor into Experiential Hub for Food and Drink Enthusiasts at Historic Piccadilly Flagship

Retail Focus

Fortnum & Mason has announced a ground-breaking project to revolutionise the 3 rd floor of its historic flagship, 181 Piccadilly, creating an experiential hub dedicated to extraordinary food and drink. Customers will be able to collaborate with guests from every corner of the culinary world in a purpose-built Food and Drink Studio where they can take part in customer workshops, live cooking demonstrations, and experimentation in a new multi-use kitchen.

ATS 130
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‘It’s done, it’s over’: Eddie Lampert’s Sears case won’t go to Supreme Court

Retail Dive

Three courts had already rejected an attempt from Lampert and other lenders to wring millions more from what’s left of the former retail giant.

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Authenticity is now a new key driver of revenue and loyalty for UK shoppers

Retail Focus

Authenticity is now a key new driver for revenue and loyalty among UK shoppers as the trend for more mindful consumption continues, the latest research from Asendia , the leader in international ecommerce and mail delivery solutions, reveals. Original research of over 8,000 global shoppers in Asendia’s ‘How To Sell Direct In The Age Of The Conflicted Shopper’ Report, including over 1,000 UK consumers, showed more than seven in ten (70%) of UK shoppers would spend more money with retailers they p

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Prestige is ‘growth engine’ for beauty industry: report

Retail Dive

Shoppers aren’t cutting back on their beauty spending and are turning to prestige products for an emotional lift, according to Circana.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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One of the most valuable shopper insights you can uncover – shopper decision making authority

Mike Anthony

“How much money should I spend on consumer marketing versus shopper marketing?” It’s a question I’m often asked by clients and at conferences. They question is sometimes phrased differently (“what percentage of my spend should go in-store”; “What is the best split between above-the-line and below-the-line spend?”). The answer is “it depends”: every situation is different.

Marketing 100
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Foot Locker builds out inventory visibility as it chases digital-savvy peers

Retail Dive

The retailer is ramping capital spending by 50% as it aims to sync stock across its stores by 2024.

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Crocs remain popular post-pandemic

Retail Wire

Americans took up new hobbies and dressed for comfort when the novel coronavirus pandemic hit. Many have turned in their sweats for suits as they return to work. One thing they haven’t given up is their Crocs. The ugly footwear’s sales have jumped 200 percent since 2019.

Returns 100
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Scotch & Soda acquired by Bluestar Alliance

Retail Dive

The fashion lifestyle brand filed for bankruptcy in the Netherlands last week, and now joins a portfolio that includes Justice and Brookstone.

Fashion 116
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.