Mon.Oct 31, 2022

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GameStop Accelerates Transformation into Tech Business with NFT Marketplace Launch

Retail TouchPoints

GameStop ’s highly anticipated NFT marketplace is now live, offering GameStop players and Powerup Pro loyalty customers in the U.S. access to Web3 games and millions of NFT gaming assets. After rocketing to meme stock status during the pandemic, GameStop’s wild ride has continued in 2022 as the company’s new leadership team sets out to transform the video game retailer into a “technology business and help create enduring value for stockholders.

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Five retailers share their expectations for peak season

Inside Retail

For many Australian retailers, the start of November marks the beginning of peak season and all that comes with it: packed stores, products flying off the shelf, big discounts and major online shopping events. The next eight weeks are going to be make-or-break for some businesses, and they have been preparing for it all year. But the latest interest rate increase from the Reserve Bank of Australia on Tuesday is threatening to spoil the party.

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How Spirit Halloween Takes the Fright out of Operating Thousands of Pop-up Stores Each Year

Retail TouchPoints

The Spirit Halloween business model relies on thousands of short-term leases of brick-and-mortar stores every year for its largest selling season. But with the wide variety of store spaces available, how does the retailer offer a consistent experience to customers? “All Spirit Halloween stores follow a common design blueprint that is then adjusted to fit each specific retail space ,” explained Nikki Balles, Corporate Director of Public Relations and Communications at the retailer and its parent

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Analysis: where employers are wrong about Labor’s industrial relations bill

Inside Retail

Labor’s proposed amendment to the Fair Work Act (subtitled its Secure Jobs, Better Pay bill ) has drawn fire from Australia’s three leading employer groups: The Australian Chamber of Commerce and Industry says it will create more strikes and unemployment. The Australian Industry Group says it threatens decades of national prosperity and will turn workplaces into conflict zones.

Returns 245
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Ross Stores Opens 40 New Locations, Fulfilling FY22 Growth Plans

Retail TouchPoints

Ross Stores has opened 28 Ross Dress for Less and 12 dd’s DISCOUNTS locations across 21 states during September and October, meeting its forecasted growth of opening nearly 100 stores during FY 2022, which ends Jan. 28, 2023. The recent openings bring Ross’ store totals to 2,019 Ross Dress for Less and dd’s DISCOUNTS locations in 40 states, the District of Columbia and Guam.

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Flight Centre to reopen 35 stores as travel demand soars

Inside Retail

Trans-Tasman travel company Flight Centre is set to reopen 35 retail stores from hibernation with a nationwide recruitment drive planned to fill vacancies. Flight Centre’s GM for Australia, Brent Novak, said the reopening will particularly help customers in regional areas who rely on face-to-face consultations for travel purposes. “At a time when regional and suburban communities in Australia are witnessing services such as banking and telecommunications closing branches and becoming available o

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“We’ve seen an explosion”: HiSmile talks taking teeth whitening global

Inside Retail

After eight years as a pureplay DTC operation, Gold Coast-based oral care brand HiSmile has launched across 10,000 retail locations in Australia, Europe, the US and UK – and has partnerships to push that number to 20,000 in early 2023. Locally, the business is available in Coles, Terry White Chemmart, Sephora and Myer stores around the country. Internationally it will be available in Walmart and CVS in early next year, and can already be purchased in Galeries Lafayette in France.

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7 Tips to Aid Your Business Growth & Increase Revenue

Wiser

Most companies prioritize increasing sales and revenue wherever they can. It only makes sense, as revenue is a key factor in the success and growth of your business. But this is easier said than done. If it was simple, then every company’s profits would be through the roof. One of the best ways to ensure a revenue boost is to focus on your customers.

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Diwali deep dive: Rural online shoppers powering India’s festive season

Inside Retail

India’s biggest festive season Diwali has just ended, and the standout trend from this year’s event is the participation of rural online shoppers in growing e-commerce sales across the country. Following two years of a lull due to the pandemic, Indian retailers across sectors were betting big on this season to bring cheer to the otherwise sluggish economic scenario.

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Reports: Combined Starbucks/Amazon Go Store Seeks Unionization; Amazon CEO Faces NLRB Complaint

Retail TouchPoints

The unionization pushes at Starbucks and Amazon are poised to converge: the combined Starbucks and Amazon Go store in Manhattan reportedly filed a petition for a union election with Starbucks Workers United, according to CNBC. Additionally, the National Labor Relations Board has filed a complaint against Amazon CEO Andy Jassy regarding the potential violation of labor law in remarks discussing the company’s stance on unionization in interviews with CNBC and Bloomberg.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Vicinity Centre CEO and MD Grant Kelley to retire

Inside Retail

Grant Kelley is to retire as the CEO and MD of Vicinity Centres after five years in the role. Vicinity’s chairman, Trevor Gerber, said Kelley has multiple achievements and contributions under his belt including a major asset recycling program that “transformed the quality” of Vicinity’s retail asset portfolio. “Grant successfully led Vicinity through the significant and unprecedented challenges of the pandemic while at the same time, ensuring the company was well-positioned to deliver on its lon

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The growing conscience of the fashion-conscious: Sustainability and authenticity become key considerations for UK fashion shoppers

Retail Focus

UK consumers are increasingly rating sustainability and brand authenticity as key consideration factors in their fashion buying decisions, the latest research from Centra, the headless commerce platform for fashion and lifestyle brands, reveals. Original research of over 2,000 UK shoppers in Centra’s latest report How your brand can capture its full potential globally showed that while the product itself rated was the top consideration for 50% of consumers, key brand values, including fashio

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Activating consumer support for the circular economy, and your brand

Inside Retail

Against the backdrop of rising costs, supply chain issues and extreme weather events, more consumers are re-examining their consumption and waste habits. Moreover, they are calling on businesses to play a more active role in exchange for their support. CommBank’s latest Consumer Insights Report – Circular Economy: The impact of business-led action on future consumers, highlights the shared value consumer businesses can create by providing avenues for customers to reduce waste.

Consumer 130
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VillageMD exploring merger with Summit Health

Retail Wire

VillageMD, which is controlled by Walgreens Boots Alliance, is in talks about a possible merger with Summit Health, the parent company of CityMD. Walgreens plans to open 1,000 VillageMD clinics inside its stores by 2027.

Planning 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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How an NBA All-Star is helping to boost Kicks Crew’s street cred

Inside Retail

Global online sneaker store Kicks Crew has always had a knack for engaging with its target audience in unique yet contemporary ways, and its latest partnership with NBA All-star Damian Lillard is a case in point. Lillard has just become an equity investor in the platform and face of the brand, beginning with a community-focused visual campaign and in-app digital experience.

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Truckers say freight demand is falling off

Retail Wire

Large freight companies are seeing a decline in demand as overstocked retailers pull back on product orders. “The fourth quarter is generally the peak of the holiday shipping season,” said David Yeager, CEO of Hub Group.“However, judging by the feedback from our clients, this peak will be muted versus historic norms. Beyond 2022, we do acknowledge the potential for a continued softening economy.”.

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Why do people remain loyal to a brand? Here are five key reasons

Inside Retail

Brand loyalty is hard-won and never a sure thing. Shoppers may appear to be loyal but often they remain with brands out of inertia, time poverty, or because there is no glaring reason to change. Loyalty is precarious. Many customers are just a hair’s breadth from reconsidering their choices. Even the loyalty of those who have remained with a brand for years is up for debate.

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Halloween candy prices are downright scary

Retail Wire

Halloween candy prices are estimated to be a record 14 percent higher this year compared to 2021. The previous highest year-over-year jump was seven percent in 2008, according to Akshat Goel, senior economist at S&P Global Market Intelligence.

Marketing 130
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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H&M puts sustainability, experiential services and customer experience at the heart of their new Angel Central store

Retail Focus

H&M Angel Central “ will create a welcoming, modern and meaningful shopping experience where style, creativity and culture are celebrated,” says H&M UK & IE Expansion Manager, Christopher Clare. “Through introducing new services, like click and collect lockers and self-service checkouts, we hope to create a seamless customer experience within our Angel Central store.”.

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3 retail deals that went awry this year

Retail Dive

Financial deals didn’t fall apart, necessarily, but rather went in a direction that many analysts (and onlookers) weren’t expecting.

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Schemata Architects creates sports store with fixtures made from discarded marine debris

Dezeen

Display fixtures made from jerry cans and blocks of polystyrene salvaged from the ocean feature in this concept store for a outdoor brand on Jeju island by Schemata Architects. Created for Kolon Sport , an outdoor brand with sustainability at its core, the concept store is located in a commercial building on the island of Jeju. Jeju is South Korea's largest island and is renowned for its beach resorts and volcanic landscape.

Outdoor 109
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Small retailers again struggling to pay rent

Retail Dive

More shop owners are having trouble, a reversal from last month and a return to July’s higher delinquency rate, according to an Alignable report.

Returns 111
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Don’t Wait – Why You Should Migrate from Mule 3 to Mule 4 Now

Mulesoft

Tim Berners-Lee, father of the world wide web, stated that a web year was about three months long. He referred to the rapid pace of technological change and made that claim back when Netscape was still the dominant browser, so it’s safe to assume the time is even shorter now. Change is the only constant […]. The post Don’t Wait – Why You Should Migrate from Mule 3 to Mule 4 Now first appeared on MuleSoft Blog.

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Holiday hangovers: Can retailers clear out their inventory piles as the season ramps up?

Retail Dive

After declarations about “decisive” actions to clear excess goods earlier this year, levels are still high and markdowns rampant.

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Announcing MuleSoft Anypoint Studio 7.14 With Enhanced Usability and CloudHub 2.0 Support

Mulesoft

With Dreamforce 2022 now in our rearview mirror, we’re gearing up for the end of the year. Outside of all the amazing people, informative sessions, and magical experiences came a lot of big announcements. We’re excited to say that the announcements are not done yet. As of today, MuleSoft is excited to announce the general […]. The post Announcing MuleSoft Anypoint Studio 7.14 With Enhanced Usability and CloudHub 2.0 Support first appeared on MuleSoft Blog.

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Bed Bath & Beyond reviewing data breach

Retail Dive

The home goods retailer doesn’t believe sensitive or personal data was accessed by the third party.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Introduction to Automation: 3 Ways to Get Started

Mulesoft

The Jetsons inspired robot obsessions for many of us. It was Rosey, the head of the household, that created the vision of automated help. Today, Roomba, Rosey’s grandson, helps with vacuuming our homes. Automation is critical in our daily lives. The dictionary says automation means “the use of machines and computers to do work that […]. The post Introduction to Automation: 3 Ways to Get Started first appeared on MuleSoft Blog.

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Shipt sued by DC, Minnesota attorneys general over worker classification

Retail Dive

Both suits allege the Target-owned delivery company has misclassified its workforce to circumvent labor costs.

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Ease the Burden on IT Teams With MuleSoft Automation

Mulesoft

IT teams are more strapped than ever due to increased requests and ever-advancing organizational growth. Teams are facing the demand to complete more with a 40% increase in projects, with fewer resources and budget. The result is IT teams are now spending most of their time playing catch-up and not on development or innovation. This […]. The post Ease the Burden on IT Teams With MuleSoft Automation first appeared on MuleSoft Blog.

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Ross opens another 40 stores as footprint tops 2K locations

Retail Dive

The off-price retailer is sticking to its expansion plans as its customer comes under pressure from inflation.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.