Mon.May 22, 2023

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Tanger Outlets to Enhance Loyalty Program with Customer Engagement Solution

Retail TouchPoints

Tanger Outlets will deploy a customer engagement platform from Coniq to better empower its retail partners to deliver personalized and contextual offers to consumers. Tanger will use the Coniq platform to improve its ability to capture and leverage consumer transactional data, as well as providing tools that enable its retailers to improve offer personalization and increase customer engagement.

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Robots in store, Livestream shopping, and Retail Sales - Weekly Snacks #56

Tokinomo

Campaign corner Gym routine. Propel has a new advertising campaign featuring actor Michael B. Jordan. In the campaign , Jordan is seen taking his gym routine to the streets, showcasing his intense workout regimen. The goal is to inspire viewers to stay hydrated and stay active while emphasizing the benefits of Propel's fitness water.

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Why Curacao ‘Zags’ When Other Retailers ‘Zig’ — and How This Drives its Success

Retail TouchPoints

Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as Curacao. This California-based retailer serves Hispanic communities with a large but carefully curated product selection and a surprisingly wide range of services — wide enough that the company is at least as much a bank as it is a retailer. This both requires the company to keenly recognize its shoppers’ needs and provides opportunities to track their demands through data sources like its p

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Why Amazon is targeting renters with homewares expansion

Inside Retail

Alongside many retailers, Amazon Australia is facing a changing customer landscape. Household costs are increasing across the board, and less is being spent on discretionary items after every rate rise. And certain categories are facing heightened challenges amid cost of living pressures. For instance, homewares, one of the big winners of the pandemic, now appears to be in decline , with housing a source of major anxiety for a lot of Australians.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Strategies for Brands to Combat #AdBlindness

Retail TouchPoints

The digital advertising industry has arrived at its saturation point. Ads pop up, slide in or play in the background on every platform, and consumers see right through this cacophony of attempts to grab their attention. Today’s market is faced with this spreading phenomenon — #adblindness. With lower price barriers to enter the market, digital advertisers proliferate.

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Meta gets hit with a record $1.3 billion GDPR violation fine

Retail Wire

The European Union has hit Meta with a fine of $1.3 billion for transferring the personal data of people within its member states to servers in the U.S. Meta has been ordered by the EU to stop the practice, violating General Data Protection Regulation (GDPR) law.

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Young adults are feeling the pinch – here’s how retailers are responding

Inside Retail

A number of retailers have affirmed analysis from Commbank’s Cost of Living Insights Report which showed that financial pressures aren’t hitting everyone equally. According to the report – which used data from seven million Commonwealth Bank customers – younger adult consumers appear to be most significantly affected by rising interest and inflation rates, and are cutting spending accordingly.

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MAPIC 2023 theme announced: The Age of Responsible Growth

Retail Focus

MAPIC, the international gathering of the retail, leisure, food, and tech real estate communities, launches this year’s event with the theme The Age of Responsible Growth: Committing to a better future. It will highlight how the industry can secure continued and sustainable growth, by implementing measures that reduce environmental impact—and prioritise people and the planet.

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Lab-grown breast milk could be an infant nutrition game changer

Retail Wire

Biomilq has found a way to create breast milk in a lab. The startup has numerous regulatory and other hurdles to overcome before being distributed to the public. Bioomilq’s timing seems fortuitous after the U.S. experienced an infant formula shortage in 2022.

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How Puma’s F1 deal will help it reach a younger and more diverse audience

Inside Retail

Formula 1 and Puma recently inked a deal that will make Puma the official supplier at F1 races, granting the brand the right to produce F1-branded apparel, footwear and accessories for both F1 staff at the track and fans. The brand will have the exclusive rights to sell fanwear for all 10 teams around the race circuits starting from 2024 onwards. The story so far Puma has a long and successful history in motorsport, having developed fireproof overalls, race shoes and other high-performance racin

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Brand Equity: What Is It & How Can It Affect Your Margins

Wiser

In the last few years, many companies have begun to shift their focus from their products to their customers. And this makes sense when, according to Salesforce , 80 percent of customers now consider the experience a company provides to be as important as its products and services. Positive experiences can leave a lasting impression on shoppers that might make them more likely to share their sentiments online or with friends and family.

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Can Singapore’s CapitaLand maintain its momentum as the economy slows?

Inside Retail

There are some promising signs about the health of the Singapore mall industry. For some time now, the growth of e-commerce in the Lion City has been falling back in line with the growth rate of retail sales as a whole. That’s been happening in the context of improving economic fundamentals and a faster pace of recovery from the pandemic doldrums, giving Singapore’s mall tenants significant sales momentum since the first half of 2022.

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Krispy Kreme is giving away free doughnuts to new grads

Retail Wire

Krispy Kreme is giving away a dozen original glazed doughnuts for seniors wearing Class of 2023 class rings, clothing, cap and gown or other swag by May 24. It is the fourth straight year that Krispy Kreme has run the promotion.

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Baby Bunting gets a new CEO, Mark Teperson

Inside Retail

Mark Teperson has been appointed as the new CEO and MD of specialty baby goods retailer Baby Bunting, effective October 2. Teperson has more than 20 years of experience across retail and fintech in a variety of disciplines including strategy, merchandise, product development, payment, growth marketing, store design and operations. He joins the company from Afterpay where he was the global chief product and chief strategy officer.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Minnesota moves closer to minimum wage law for gig workers

Retail Wire

Minnesota’s House of Representatives and Senate have approved a law that would guarantee that drivers for Uber and Lyft will be paid a minimum wage for every mile they drive a passenger. Governor Tim Walz has called the bill “an important piece of legislation,” but has not committed to signing it without more conversations.

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Kaddy gets “Reborn” with new investment partner

Inside Retail

Following its recent entry into administration, beverage tech platform Kaddy is getting a new lease on life by partnering with Singapore-based food and beverage investment company Lecca, which has given the business an overhaul – and a new name, Kaddy Reborn. The revamped marketplace aims to deliver a simpler business model with a refreshed management team; a wider range of products; and improved application features that allow seamless delivery for suppliers and customers.

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Foreign-born workers make up more of the U.S. workforce

Retail Wire

Workers born outside the U.S. now make up 18.1 percent of the national labor total, the highest level since 1996, according to the Labor Department. The combination of slow population growth in the U.S. and the retirements of Baby Boomers has created labor shortages and employment opportunities among native and foreign-born workers.

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Waitrose to become first UK supermarket to offer customers a refill option for olive oil

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Waitrose will become the first UK supermarket to sell a refill pouch for olive oil, when it starts stocking Citizens of Soil’s; award winning, single estate extra virgin olive oil. 500ml bottle and refill pouch will be available in 155 Waitrose shops across the UK Citizens of Soil was founded in 2020 with the aim […] If you want more information Re

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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The Container Store announces layoffs

Retail Dive

The retailer employs over 5,000 people, but would not disclose the number of jobs impacted.

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Tesco chair to step down after claims of inappropriate behavior

Retail Wire

Tesco board chairman John Allan will step down next month after allegations that he engaged in inappropriate conduct with women. Mr. Allan has denied three of four claims against him.

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Exceeding the Walmart RFID mandate

Retail Dive

Go beyond your retail RFID mandate and transform your operational efficiency by adopting RFID.

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Bestway Foundation UK donates £100,000 to Barnardo’s

A1 Retail

Lord Zameer Choudrey CBE SI Pk, Chief Executive of Bestway Group, and Dawood Pervez, Managing Director of Bestway Wholesale, presented a cheque for £100,000 to the UK’s largest children’s charity, Barnardo’s, at Bestway Group’s Head Office in Park Royal, London last week. The funds were raised through Bestway Wholesale’s annual Ascot Charity Race Day held last year, attended by over 800 industry guests including key business influencers, wholesale supplier partners, colleagues, press and Barnard

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Belk opens 10 more outlet locations in May

Retail Dive

The regional department store is expanding its off-price concept with openings in Florida, Georgia, Louisiana and other states.

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Target recalls 4.9 million candles after jars crack and break

Retail Wire

Target has issued a recall of 4.9 million Threshold candles after receiving 137 reports of the glass jars cracking and breaking, which led to six injuries, including cuts and burns. “Target is committed to providing high quality and safe products to our guests,” said company spokesperson Joe Unger.

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Digital Brands Group sees potential for 50 retail stores

Retail Dive

Thanks mostly to its acquisition of women's apparel brand Sundry, the direct-to-consumer company reported a net revenue increase of 48% in Q1.

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Five Below sets up shop inside Simon’s malls

Retail Wire

Five Below has built its business by rapidly scaling stores outside enclosed malls. The discounter recently said it planned to open ten stores inside some of Simon Property Gruup’s malls is a deviation from that strategy but not completely unheard of. Five Below has stores in 21 other Simon properties.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Bath & Body Works to add laundry care to product assortment

Retail Dive

The retailer has recently advanced into several new categories, including hair care and an expanded men’s assortment.

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Cisco hosts first ever Black-owned Partners and Suppliers Conference in Atlanta

Cisco Retail

Cisco hosted its first-ever Black-owned Partner and Supplier Conference in Atlanta, Georgia on April 25.

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How experiential marketing can increase loyalty

Retail Dive

Experiential marketing can bring your business to life and further engage your customers in ways they're seeking the most.

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Built on Cisco Security Cloud: XDR

Cisco Retail

As we enter the age of Cisco Security Cloud, we have delivered on the first phase of our vision that aims to provide organizations with a comprehensive, open, and integrated platform for protecting… Read more on Cisco Blogs

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.