Wed.Aug 09, 2023

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Rising Stars Podcast: Understanding the Future of Retail IT

Star Miconics

Hosted by Star Micronics’ Partner Development Manager, Kate Orara, the Rising Stars Podcast is your go-to for all things point-of-sale. It offers profound insights into the dynamic world of retail technology, with every episode highlighting unique perspectives from industry leaders and innovators. Listen to the New Episode Now The New Wave in Retail IT: ISVs, MSPs, and the Future of VARs The world of retail IT is changing, and with change comes new opportunities and challenges.

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Downtown Retail Revitalization: an Overview

Retail TouchPoints

Downtown retail is facing a significant decline, grappling with the lasting effects of the pandemic, the unstoppable rise of ecommerce and the mounting pressure of surging interest rates. However, amidst the decline that shrouds downtown districts, a powerful opportunity for resurgence emerges. Wynwood, Miami, serves as a prime example of this remarkable resurgence, having once been plagued by neglect and industrial blight yet rising from the ashes to become a beacon of bustling creativity and c

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Capri, Tapestry set for mega fashion merger

Inside Retail

Coach’s parent company, Tapestry, is nearing a deal to acquire luxury fashion giant Capri Holdings, marking one of the biggest fashion tie-ups this year, according to the Wall Street Journal. In a deal expected to be announced as soon as tomorrow, Tapestry will add Capri Holdings’ three luxury fashion labels – Michael Kors, Jimmy Choo and Versace – to its portfolio, where they will join Coach, Kate Spade New York and Stuart Weitzman.

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The Crucial Piece of the ‘Mixed Used’ Mall that No One’s Talking About: Logistics and Fulfillment

Retail TouchPoints

It’s no secret that the mall isn’t the draw it once was. Kids these days are just as happy to meet up on Roblox and Fortnite as they are going to their local shopping center. The idea of transforming malls into “mixed use” gathering spots has become popular, but an aerial view of these complexes provides an interesting perspective on another potential evolutionary path for the mall: as a fulfillment center. “ If you look at a mall from the thousand-foot view, it looks a whole lot like an Amazon

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Four cautionary tales of unintended consequences in retail

Inside Retail

Comparing the introduction of rabbits to Australia and the emergence of retail media networks may be a long bow to draw – but bear with me. European rabbits were introduced to Australia in 1859 as sport. Without natural predators, however, they took over, eating through pastures and crops, reducing the land’s productivity and competing with native wildlife.

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Target Begins Chainwide Expansion of Starbucks Drive-Up Option

Retail TouchPoints

Target has begun brewing up a chainwide rollout of one of its most requested services — allowing its Drive Up customers to add Starbucks items to BOPIS orders that are then delivered to their cars at no charge. Target first announced its plans to add the Starbucks ordering option in February 2022 and expanded the pilot to an additional 240 stores in November 2022.

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Square Debuts Appointment Booking App to Help Service Providers Connect with Customers

Retail TouchPoints

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. Called Square Go , the new app integrates with the seller-facing Square Appointments service, which launched in 2014 and helps service providers schedule and manage customer appointments.

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The Robots Are Coming — And the Companies Building Them Are Looking For Workers

Retail Wire

As automation is expected to impact certain jobs in the future, companies adopting robots in manufacturing, kitchens, and delivery are creating opportunities for workers to participate in building and implementing technology. Both humanoid and nonhumanoid robots are predicted to influence employment, with companies projecting growth, displacement, or a neutral effect due to technology, according to.

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John Lewis Partners with Google Cloud in 5-Year, $127 Million Deal

Retail TouchPoints

John Lewis Partnership , operator of the John Lewis and Waitrose brands, will migrate more of its technology to Google Cloud as it seeks to take advantage of advances in AI, machine learning and loyalty program support. The five-year deal is valued at £100 million (approximately $127 million ) and represents a major expansion of John Lewis’ decade-plus relationship with Google.

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Victoria’s Secret signs fashion stars for new The Icon collection

Inside Retail

Victoria’s Secret has debuted The Icon by Victoria’s Secret, a new collection of bras, panties and lingerie that ‘celebrate the contour of the body’ The campaign features fashion icons including Adut Akech, Hailey Bieber, Paloma Elsesser, Sui He, and Emily Ratajkowski, and marks the return of Gisele Bundchen, Naomi Campbell, Adriana Lima, and Candice Swanepoel.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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From Concept to Reality: How PR Can Help Bring Your Live Event to Life

Retail Focus

Do you know how PR can change the dimension of your sales regardless of what product or service you are offering during and after a life event? It can help your business to grow by showing the consumer why your service is more unique than your competitors. When it comes to attracting new consumers, you need to understand that the PR team is the one that coordinates every strategy after communicating with different departments to create a buzz-worthy ad campaign.

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What’s the Guochao trend and what does it mean for global brands in China?

Inside Retail

Amid the West’s polarising views on China, a new trend powered by nationalism is taking over the second most-populated country in the world. Guochao , which can roughly be translated as ‘China chic’ is a trend that is rapidly growing in popularity amongst the country’s core consumers – Millennials and Gen Z. What began as a way to show appreciation for China’s history and local products has evolved into a movement that proudly supports Chinese brands or products with pronounced Chinese elements.

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Tyson Foods To Shut Four US Chicken Plants in Blow To Small Towns

Retail Wire

Tyson Foods, the largest U.S. meat producer, has announced the closure of four chicken plants located in Arkansas, Indiana, and Missouri. The decision, which will cut almost 3,000 jobs, comes as Tyson adjusts to declining demand for some products after profiting during the COVID-19 pandemic. The closures are expected to impact small communities that have.

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Australian CBD retail vacancy rates expected to contract in H2

Inside Retail

Australian CBD retail vacancy rates increased in the first half of this year but will potentially contract in the second half as the market might have bottomed out, a report by the CBRE shows. The national vacancy rate edged up to 15 per cent in H1 2023 from 13.9 per cent in H2 last year. CBD vacancy in Sydney and Brisbane rose by 2.49 per cent and 1 per cent, respectively.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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How Amazon Came To Dominate the US Beauty E-Commerce Market

Retail Wire

Amazon’s dominance in the U.S. beauty and personal care e-commerce market continues to grow, with the company leading across all 11 categories and gaining market share in most areas, according to Euromonitor International’s e-commerce research.

Marketing 100
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How to negotiate a raise in a time of economic downturn 

Inside Retail

Asking for a salary increase can be a difficult conversation for many people. Regardless of the seniority of your role, talking about money and asking for more can feel confronting. That conversation can feel even more awkward when you know the economic climate is challenging for your employer. Often in these circumstances, people choose to remain silent about their dissatisfaction with their remuneration.

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Hanesbrands Faces Pressure From Activist Barington Capital Group, Which Wants To See Costs and Debt Cut

Retail Wire

Barington Capital Group, an activist investment firm, is urging Hanesbrands, a well-known apparel maker, to cut costs, generate cash, and potentially select a new CEO in response to the company’s shrinking market capitalization. Hanesbrands, famous for its basic T-shirts, underwear, and bras, has seen its stock drop by about 17% this year due to soft.

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One in 10: How retailers can navigate the looming threat of “returns fraud”

Inside Retail

Returns present a complex challenge for retailers of all sizes, not only contributing to their carbon footprint, but also eroding their profit due to the cost of managing and paying for reverse logistics and, in some cases, leading to fraud. Meanwhile, the use of returns by customers continues to grow in popularity. A report by Shipstation found that almost half of shoppers under the age of 50 had returned at least one purchase within a six-month period in 2022.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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There’s a Restaurant in Mexico Called In-I-Nout That Sells Its Own Version of a Double-Double and Animal-Style Fries. In-N-Out Does Not Seem Happy About It.

Retail Wire

In-N-Out, the popular fast-food chain, may be pursuing legal action against a burger joint named In-I-Nout in Sinaloa, Mexico, for its striking similarities in menu items, branding, and name. The Mexican restaurant offers a double cheeseburger with similar ingredients to In-N-Out’s signature double-double, and its french fries resemble In-N-Out’s animal-style fries.

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Wendy’s to open 200 restaurants in Australia by 2034

Inside Retail

Fast food restaurant chain Wendy’s is set to open 200 restaurants across Australia through 2034 as part of a new master franchise agreement with Flynn Restaurant Group. Flynn Restaurant Group is a restaurant franchise operator who will serve as Wendy’s “exclusive” master franchisee in Australia. The US burger chain revealed it was searching for a local partner in February.

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Olaplex Is Losing Favor With Its Most Critical Ambassadors – Hairstylists. Sales at Salons Are Down 61%.

Retail Wire

Haircare brand Olaplex is facing a decline in sales, especially through hair salons, with a 61% drop in sales from this channel during the second quarter of the year. This decline is significant as hairstylists play a vital role in introducing customers to the brand, and many users first encounter Olaplex products during salon treatments.

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From Singapore to Seattle: How Amazon is helping small sellers go global

Inside Retail

The e-commerce sector in Singapore is going from strength to strength, with the value of B2C sales set to nearly double from S$1.7 billion in 2022 to S$3.9 billion by 2027, according to a study by Access Partnership, which surveyed 300 micro and small-to-medium enterprises (MSMEs) in Singapore. The opportunities for growth are even greater for those MSMEs that are looking beyond Singapore to more mature online retail markets, like the US.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Under Armour Posts Surprise Profit on Easing Cost Pressures

Retail Wire

Sportswear maker Under Armour reported a surprise first-quarter profit and exceeded sales expectations due to reduced cost pressures and increased discounts that boosted demand for its clothing and footwear. The company’s gross margins fell to 46.1% as it offered steep discounts to clear inventories and attract budget-conscious consumers amid inflation concerns.

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What’s Cooking: transforming to modern retail with unified commerce

Inside Retail

The era of digital transformation has seen traditional brick-and-mortar retailers challenged to integrate their offline and online channels seamlessly in order to create a unified customer experience. As the cost of doing business rises and competition increases, however, retailers have little choice but to adapt and embrace technology to remain competitive.

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Maximize Security and Embrace Firewall-as-a-Service from Managed Security Service Providers

Cisco Retail

Imagine the following scenario: A customer comes to you asking whether they should upgrade their firewall.

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Shona Joy opens boutique in Bloomingdales, Dubai

Inside Retail

Australian fashion house Shona Joy is continuing its international expansion with the first physical retail location in the upmarket Bloomingdales department store in Dubai. Housed inside Dubai Mall, the store offers items from the brand’s ready-to-wear collections as well as its event wear label La Lune. “Bloomingdales has been a long-standing partner and supporter of the brand, with our following in the Middle East continuing to grow,” said COO of Shona Joy, Danielle Millar “We have a

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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FOG Architecture adds playful tailoring motifs to Xiaozhuo boutique in Shanghai

Dezeen

Chinese architecture studio FOG Architecture has completed a shop for local fashion boutique Xiaozhuo on Julu Road in central Shanghai that features oversized buttons and zippers. The 300-square-metre shop features tactile surfaces and playful motifs that reference the process of tailoring. The fashion boutique is located in central Shanghai FOG Architecture used a glazed facade to open up the front of the shop, allowing plenty of natural daylight into the space while blurring the line between t

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J. Crew taps apparel veteran Adrienne Lazarus to lead Madewell

Retail Dive

Most recently Lazarus co-led DTC intimates brand Cuup, and has held leadership roles at Intermix, Ann Taylor, Bandier and Frye.

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Oxford Street: Arrests made following viral ‘rob JD Sports’ TikTok post

Retail Gazette

Arrests had been made on Oxford Street after a post to “rob JD Sports” on TikTok went viral. Retail Gazette saw more than five youths in handcuffs around Oxford Circus amid heightened police presence on the famous shopping street. A TikTok post about the proposed looting was shared widely across social media over the past few days. The post urged people to follow a “dress code” of balaclavas and gloves and said “don’t come if you can’t run” Subscri

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Target to expand Starbucks curbside pickup service nationwide

Retail Dive

The retailer is leaning in on providing a more full-service curbside experience for customers.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.