Mon.May 23, 2022

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FTD Deploys New Online Tools in Bid to Expand Adoption by SMB Florist Network

Retail TouchPoints

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”.

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Coles recognises First Nations talent through new program

Inside Retail

Coles has partnered with the Mushroom Group and its creative agency to help young and aspiring Indigenous musicians gain experience and mentorship. The program will feature participants from around the country across six genres including pop, rap and electro. Participants include Jay Gonsalves (Vic), Angus (Aya J) (Qld), Bumpy (Vic), Dameeeela (NSW), Hartcole (WA), Tyler (The Terrifying Lows) (Vic), Hylander (NSW) and Glves (Qld).

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How to Fix Your Loyalty Program’s Dispersed Data Problem

Retail TouchPoints

Loyalty programs can increase revenue by 15%-25% each year, according to McKinsey , which is why brands prioritize these programs. But success isn’t entirely measured by profit or the number of members. The customer experience is just as crucial and shapes how customers perceive your brand. Successful programs are always accurate and up to date, introduce new services and deliver the most value.

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3 types of AI-powered recommendations that drive e-commerce sales

Inside Retail

Artificial intelligence (AI) is getting more style-savvy every day and is transforming digital merchandising by offering retailers and their customers strategic, style-driven product recommendations. But how do AI-powered product recommendations work? On an e-commerce site, a product recommendations engine automatically and intelligently generates product suggestions that have relevance to the hero product and/or the customers’ interests.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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eBay Plans Sneaker Pop-Up Shop in LA for Memorial Day Weekend

Retail TouchPoints

The self-proclaimed “original sneaker resale marketplace,” eBay says its sells 14 pairs of sneakers every minute. This Memorial Day weekend, eBay will bring some of its most coveted sneaker styles to the streets with a pop-up shop on LA’s Fairfax Avenue curated by musician and sneakerhead Offset. Called “Wear ‘Em Out,” the store will do something unusual in the world of sneaker collecting — encourage shoppers to actually wear the shoes they buy.

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New Look is to open a new 5,244 sq ft store in Barnsley

Retail Focus

Fit out work has already started and New Look says the new, brighter and modern store allows the best shopper experience possible for the people of Barnsley. The announcement comes hot on the heels of a string of leasing announcements, which brings major brands including Fridays, Flannels, River Island, Cineworld, Nandos and The Botanist, to the town. .

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H&M opens doors to new Braehead store, Glasgow

Retail Focus

Braehead owned by property company SGS and asset managed by Global Mutual Properties, has announced that H&M has opened the doors to its new new Braehead store in Glasgow. H&M has re-located from its former unit to a new ground floor space, spanning 17,000 sq ft, on a 10-year lease. Visitors to the store will enjoy a new, bespoke interior, with an emphasis on creating a warmer and more relaxed environment.

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14 Top Mom Influencers

Small Biz Trends

Some businesses are already experienced with influencer marketing. And others may wonder ‘ what is Cameo and how can influencers impact my business?’ But no matter your level of experience, working with trusted content creators can help you make a real impression on your target audience. If you sell products to moms, the following influencers may be ideal for your next campaign.

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JYSK continues UK expansion with new store to open in Telford

Retail Focus

As part of JYSK’s plans to expand in the UK, the largest Danish retailer, operating globally, will be opening its first Telford store on 2nd June 2022 at Unit NQ1, Northern Quarter, Telford Shopping Centre. The new store will be managed by Stephen Ambrose and boasts 1200 sq mtrs of floor space in the latest JYSK store concept layout. JYSK will b ring affordable Scandi-chic homeware to Telford, in addition to 10 jobs being created by the Danish brand.

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NVIDIA Adds Liquid-Cooled GPUs for Sustainable, Efficient Computing

Nvidia

In the worldwide effort to halt climate change, Zac Smith is part of a growing movement to build data centers that deliver both high performance and energy efficiency. He’s head of edge infrastructure at Equinix, a global service provider that manages more than 240 data centers and is committed to becoming the first in its sector to be climate neutral.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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How to Make a Venn Diagram in PowerPoint

Small Biz Trends

A Venn diagram is a great tool to showcase a logical, complex relationship between presentation ideas , groups, people, or things. And the best part is you don’t need a costly application to create a stunning Venn diagram. In this article, we will learn how to make a Venn diagram in PowerPoint step-by-step. What is a Venn Diagram? A Venn diagram visually shows differences and similarities between two or more groups, people, or things.

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Energy Grids Plug into AI for a Brighter, Cleaner Future

Nvidia

Electric utilities are taking a course in machine learning to create smarter grids for tough challenges ahead. The winter 2021 megastorm in Texas left millions without power. Grid failures the past two summers sparked devastating wildfires amid California’s record drought. “Extreme weather events of 2021 highlighted the risks climate change is introducing, and the importance of investing in more resilient electricity grids,” said a May 2021 report from the International Energy Agency, a group wi

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Best Baby Changing Stations for Your Business in 2022

Small Biz Trends

Besides providing quality products and services , small businesses have to make sure they accommodate the needs of their customers. One of the best ways to do this is to provide a clean environment and full bathroom amenities such as baby changing stations. Providing a clean, safe area for diaper changes will show your customers you care about them and their families.

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How the new government will support retail’s push into sustainability

Inside Retail

As the dust settles on what has turned into a historic election on climate action and a general frustration with party politics, businesses around Australia are looking at a very different political landscape than the one they operated within last week. Promising greater action on climate change, as well as a better environment for both Indigenous and female Australians, the incoming Labor Government – majority or not – looks set to drive a much more progressive agenda than its Coali

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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12 Best Anxiety Apps for Small Business Owners

Small Biz Trends

Anxiety, depression, and stress have become common in everyday modern life, impacting relationships, families, communities, and even the workplace. In fact, mental health problems have an impact on employers and businesses directly through increased absenteeism, and a negative impact on productivity and profits. According to Mental health America (MHA), managing stress and balancing professional and personal demands continues to be a prominent issue for employees.

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Starbucks quits Russia as warmongering nation becomes ‘a commercial pariah’

Inside Retail

Starbucks is quitting Russia after 15 years there due to the country’s invasion of Ukraine and the human rights abuses of its military. . With just 130 franchised stores there representing around 1 per cent of its global sales, the impact will not be great. However, its nearly 2000 workers there will all be paid for six months to help them transition to new employment opportunities. .

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Apple sources production options outside of China

Retail Wire

Apple is looking to reduce its reliance on Chinese suppliers by moving production to India and other countries in Southeast Asia. More than 90 percent of Apple products are made in China. Apple did not comment on the report, but its CEO Tim Cook last month said, “Our supply chain is truly global, and so the products are made everywhere. We continue to look at optimizing.”.

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Blundy-backed footwear brand Bared to open new store in Brisbane

Inside Retail

Melbourne-based footwear brand Bared is set to open its first store in Brisbane later this year, giving it a total of five physical locations in Australia. The brand has three stores in Melbourne and opened its first store in Sydney last year. Founded in 2008 by Anna Baird, a clinical podiatrist, Bared is known for making fashionable yet comfortable and supportive shoes that are beloved by its customers.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Military aircraft brings 78,000 pounds of infant formula to the U.S.

Retail Wire

A military plane carrying 78 thousand pounds of infant formula, enough to fill more than half a million baby bottles, arrived yesterday in Indianapolis. Other flights are scheduled to bring in additional infant formula as the U.S. grapples with a scarcity of product following the closing of an Abbott plant over health concerns. Sunday’s flight brought in about 15 percent of specialty medical grade formula needed in the U.S., according to Brian Deese, director of the White House National Ec

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First Ever USMCA Dialogue Session Focuses on Small Business Benefits of Trade Deal

Small Biz Trends

Key players in the United States-Mexico-Canada Agreement ( USMCA ) met to beef up small business trade opportunities among those entities. The USMCA was enacted on July 1, 2020 and substituted the North American Free Trade Agreement (NAFTA). For the USMCA Dialogue Session, trade leaders, and hundreds of representatives from small businesses, met by webinar.

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Sustainability and customer experience will sit at heart of new H&M Glasgow

365 Retail

Braehead owned by property company SGS and asset managed by Global Mutual Properties, has announced that H&M has opened the doors to its new new Braehead store in Glasgow. H&M has re-located from its former unit to a new ground floor space, spanning 17,000 sq ft, on a 10-year lease. Visitors to the store will enjoy a new, bespoke interior, with an emphasis on creating a warmer and more relaxed environment.

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Gas Prices Keep Breaking Records – $6+ in California

Small Biz Trends

Gas prices in the US continue to rise and break records. On May 23, the national average for a gallon of gasoline was $4.596. In California , the average price of gas has surpassed $6 a gallon for the first time, currently standing at $6.069. Gas Prices Keep Breaking Records – $6+ in California. Record high gas prices are causing financial pain to small businesses, some of which are still recovering from the disruption of the pandemic and labor shortages.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Retail turmoil comes for off-price

Retail Dive

Inflation is making shoppers cautious, and that even includes the bargain hunting at retailers like Ross and TJX.

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The Best Way To Take Risks To Win in Small Business

Small Biz Trends

To be successful, small business owners need to understand the role that risk plays in their business and their life. But many have a misconception about how much risk is needed or how many risks they are actually taking. I have always said that if owners really knew how much risk they were taking to start a company, they never would do it! On The Small Business Radio Show , I talked with Captain Angie Morgan who is a dynamic, creative thought leader who knows how to unlock the capability and ta

ATS 119
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Corrugated boxes: The ultimate expression of a circular economy

Retail Dive

Learn how corrugated boxes are manufactured, used and recycled with the utmost care to maintain circularity and prevent waste throughout the supply chain – all the way to consumers' homes.

Consumer 119
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Online fashion retailer Club L London launches dedicated Irish website

365 Retail

Luxury fashion retailer Club L London has announced the launch of it’s Irish website; www.clubllondon.ie. Live from Monday 23rd May, the.ie website launch comes after Club L London saw total Ireland traffic figures increase by 90% within Q1 2022 vs Q4 2021, with growth of 2,169% year on year. Orders increased by 100% in Q1 2022 vs Q4 2021 and increased by 2,247% year on year, with total sales increasing by 97% within the first quarter of 2022 compared to Q4 2021 – highlighting increasing d

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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NVIDIA Partners Announce Wave of New Jetson AGX Orin Servers and Appliances at COMPUTEX

Nvidia

More than 30 leading technology partners worldwide announced this week the first wave of NVIDIA Jetson AGX Orin-powered production systems at COMPUTEX in Taipei. New products are coming from a dozen Taiwan-based camera, sensor and hardware providers for use in edge AI, AIoT, robotics and embedded applications. Available worldwide since GTC in March, the NVIDIA Jetson AGX Orin developer kit delivers 275 trillion operations per second, packing over 8x the processing power of its predecessor, NVIDI

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The Experience Economy: The Future of the High Street

365 Retail

Have you ever wondered how to grab the attention of customers walking down the high street? In the hustle and bustle, it can be hard to stand out, and it is even harder to draw in sales with many consumers opting to shop online. Harder still is retaining those new-found customers. Competition has never been fiercer for retailers, and as we emerged from the pandemic, the hopes that retailers had for shoppers to flood through the doors didn’t meet the expectations – as we were faced with an

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EBay to open sneaker pop-up in LA

Retail Dive

The "Wear 'Em Out Store" will lower prices for customers who wear their purchases out of the store.

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DELIVER 2022 Keynote Speakers Announced

365 Retail

DELIVER Events, the community for e-commerce and logistics has announced an outstanding line-up of industry leaders for its 12 keynote plenary sessions at DELIVER 2022, its flagship in-person event, 8+9 June, TAETS, Amsterdam. The diverse and exciting roster of keynote speakers features some of the most important and influential names in the e-commerce and logistics industry.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.