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DoorDash Debuts Package Pickup Service to Streamline Returns

Retail TouchPoints

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. Dashers will send confirmation photos to consumers when they drop off the items at the designated store. “We

Returns 276
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Nordstrom Issues Supplier Mandate for RFID Tagging

Retail TouchPoints

RFID-ticketed products are not yet required for drop-ship suppliers. FineLine Technologies is working with vendors that RFID source-tag at their factories, Davidson reported, and that now use the technology for automated outbound shipment verification and automatic advance shipping notification generation.

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Retail Sales Grew 3% Over Extended Holiday Purchase Period — And the Season Isn’t Over Yet

Retail TouchPoints

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. Retail sales grew 3% during the extended holiday season (Oct. 11 through Dec.

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Black Friday 2020 In-Store Traffic: An Expected Result in an Unexpected Season

Retail TouchPoints

27) dropped considerably in comparison to last year. Since the numbers are high for early shoppers and the majority of those surveyed said that they were not going to visit stores, the actual traffic results should not come as any surprise. Retailers are already warning shoppers to get out early to avoid shipping delays.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

In the last decade, there has been 5X higher growth in debit card volume than credit cards, and in the previous year or two, spending on credit cards dropped 50%.”. Consumers want to avoid a situation where they’re hunting around for a product in-store and waiting in long lines in this pandemic-type environment.

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Returns: The Hidden Opportunity for Retail

Retail TouchPoints

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

In an industry where traditional store-based retailing is still predominant, manufacturers are coping with the changing dynamics of consumer behaviors, business models; and automation. Inventory management and customized customer information will also benefit from these data-driven solutions.