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These Were the Top Retail Stories of 2022

VMS

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. The palm images, after being entered in a kiosk at the 65 locations, link shoppers’ palms to payment cards. Happy New Year. INFLATION ON. YOUR MIND. The problem?

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). That’s why it’s important to understand the most common forms of theft and the measures you can take to prevent loss without deterring valued customers. According to a June study by the U.S.

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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

As an icebreaker, we said, ‘tell us about the best service experience you’ve ever had.'” “Of the 18 people, 16 said it was in a hotel. A survey from Salesforce found that 84% of customers believe that the experience provided by a company is as important as its products and services. Digital payments including facial recognition.