Retail Gazette

FEBRUARY 28, 2024

John Lewis Partnership’s operations director has said the business is creating “better quality jobs”, despite plans to reduce its headcount by 11,000 in the next five years. Simcock said headsets being worn by staff in some Waitrose stores was helping to increase customer metrics, reduce shrinkage and help employees “feel safer”.

Shrinkage 110

Shrinkage Customer Experience Planning Department Stores 110

Inside Retail

MAY 25, 2023

Factoring in the roughly US$700 million of inventory shrinkage that occurred in 2022, mainly attributed to retail crime, the company is on track to lose up to a total of US$1.2 billion due to organised retail crime over the past two years alone. The challenges retailers face within areas of high crime rates is staff safety.

Shrinkage 130

Shrinkage Loss Prevention Location Planning 130

Retail TouchPoints

MAY 6, 2021

Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. Walmart in late November 2020 announced plans to acquire the platform, intellectual property and staff of last-mile delivery startup JoyRun. In the U.S.,

Fulfillment 344

Fulfillment Shrinkage Department Stores Returns 344

Retail Gazette

DECEMBER 23, 2024

Sephora, Birmingham Last month Sephora unveiled its latest store in Birmingham as the beauty giant ramps up its expansion plans for the UK, targeting 20 stores across the nation. The 100,000 sq ft next-generation department store cover two floors, housing mens and womenswear, kids, beauty, footwear and homeware.

Outdoor 104

Outdoor Supermarket Grocer Department Stores 104