Retail TouchPoints

NOVEMBER 21, 2023

November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership. this year to surpass $1.3

Shopping 236

Shopping Specialty Retailers Consumer Department Stores 236

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Returns is just one example.” . In-Store Returns Trending Up, But Not Pouring In.

Returns 325

Returns Merchant Services Department Stores Shipping 325

Retail TouchPoints

SEPTEMBER 29, 2021

For more than 150 years, Parisian department store La Samaritaine has overlooked the banks of the Seine, a sweeping expanse of glass and intricately painted iron that proudly proclaimed the store’s position at the center of French commerce, both geographically and ideologically. No One Said Reincarnation Would be Easy.

Department Stores 254

Department Stores Fashion Planning Boutique 254

Retail TouchPoints

APRIL 4, 2022

JCPenney is celebrating its 120 th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” JCPenney also is launching a cross-country “Shopping is Back!” JCPenney is transforming itself with innovation and imagination and is ready to get back to connecting with our customers through shopping.”.

Shopping 289

Shopping Department Stores Fulfillment Returns 289

Retail TouchPoints

JANUARY 26, 2022

The reality is that the luxury market, especially as it relates to the 1%-10%, is untouched, as people still want the latest and greatest brands have to offer. Brand loyalty and brand relationships remain central to the longevity of success in the market. D:R What does the digitization of shopping look like in a luxury high-end store?

Shopping 267

Shopping Department Stores Accounting Returns 267

Inside Retail

MAY 13, 2021

Six years after leaving fashion to pursue his passion for fine art, Australian designer Jayson Brunsdon has returned to the rag trade with the launch of his JB Jayson Brunsdon collection at Harris Scarfe. A gap in the market. Brunsdon’s is not the only big name in fashion that Harris Scarfe has added to its offering in recent months.

Fashion 200

Fashion Returns Department Stores Apparel 200

Inside Retail

FEBRUARY 27, 2024

This week, Macy’s announced plans to shut down 150 “underproductive” stores, more than one-fifth of its department store assemblage, over the next three years. We are making the necessary moves to reinvigorate relationships with our customers through improved shopping experiences, relevant assortments and compelling value.”

Department Stores 130

Department Stores Location Finance Planning 130

365 Retail

SEPTEMBER 15, 2021

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

Department Stores 73

Department Stores Outdoor Payment Services Shopping 73

Inside Retail

JANUARY 23, 2023

Luxury spending by Chinese nationals had dipped from 33 per cent of the global personal luxury goods market in 2019 to as little as 17 per cent last year, according to estimates from consultancy Bain. Richemont missed market estimates after sales in China plunged by a quarter. Many stores reduced hours or closed temporarily.

Returns 130

Returns Department Stores Fashion Marketing 130

Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. she questioned.

Returns 130

Returns Drop-Shipping Customer Experience Shipping 130

Retail TouchPoints

MARCH 11, 2021

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation.

Shopping 241

Shopping Outdoor Fulfillment Returns 241

Retail Gazette

SEPTEMBER 26, 2023

John Lewis has unveiled its Christmas shops in-stores nationwide, featuring more than 1,000 decorations up for grabs. The move comes as demand for festive products has soared since the launch of the John Lewis online shop last month, according to the department store company.

Shopping 101

Shopping Department Stores Returns Planning 101

Inside Retail

MARCH 27, 2023

These figures came amid the important ‘ back to school’ trading period, as kids returned to in-person learning. But as we return to a more normalised world, the results [Peter Alexander] continue to deliver is fantastic,” he said. Absolutely] the return to the malls and high street is very consistent with other retailers,” Walker said.

Department Stores 246

Department Stores Net Profit Returns Accessories 246

Retail TouchPoints

FEBRUARY 10, 2023

In 1999, the company was acquired by Louis Vuitton Möet Hennessy , but perhaps its biggest brush with fame occurred in 1997 when Princess Diana made a surprise visit to the brand’s newly opened counter at the famed Harrod’s department store. In today’s marketing landscape, there’s so much access to customer data.

Marketing 235

Marketing Promotions Department Stores Returns 235

Retail Gazette

AUGUST 30, 2023

The retailer’s promotion follows the latest quarterly reshuffle by FTSE Russell after it’s market capitalisation topped £4.3bn, placing it below B&Q and Screwfix owner Kingfisher in the index. Machin told The Mail last week that returning to the FTSE 100 would “of course be good news” but that “it would be just another day.”

Returns 104

Returns Promotions Shopping Marketing 104

Retail Gazette

AUGUST 15, 2023

Harrods has posted rising profits and revenue for the year to 28 January 2023 as its Knightsbridge flagship store returned to normal trading post-pandemic. Turnover at the luxury department store retailer soared year on year from £581.9m to £831.6m, while gross transaction value rose 47% to £2.3bn. to £158.4m to £433.3m.

Marketing 79

Marketing Department Stores Returns Shopping 79

Retail TouchPoints

DECEMBER 1, 2020

Kohl’s will put Sephora in charge of both its physical and digital beauty departments as part of a new long-term strategic partnership. The first 200 “Sephora at Kohl’s” in-store shops are slated to open in fall 2021, and the Kohls.com beauty assortment will exclusively showcase Sephora product offerings beginning at the same time.

Shopping 190

Shopping Department Stores Location Returns 190

Retail TouchPoints

NOVEMBER 6, 2023

To position themselves as the ultimate holiday shopping destinations, Nordstrom and Nordstrom Rack are doubling down on helpful services, compelling brand partnerships and unique in-store shopping experiences. Cardmembers in select markets will have access to free two-day shipping.

Shipping 189

Shipping Department Stores Fulfillment Shopping 189

Inside Retail

OCTOBER 11, 2021

Retail shopping centres face a major challenge rebuilding customer traffic and sales after the Covid-19 pandemic is controlled. With occupancy rates under pressure, shopping-centre landlords have already reviewed property valuations to account for tighter rent market conditions and financial concessions required to retain key retail brands.

Shopping 130

Shopping Consumer Accounting Department Stores 130

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

Consumer 284

Consumer Department Stores Shopping Clienteling 284

Inside Retail

MARCH 6, 2023

The company recently opened its tenth store in Bangalore’s JP Nagar area, and CEO Gurmukh Roopra said there are more to come. “It As a result of the improving economy and the return of people to bricks-and-mortar stores, our retail business has grown by 30 per cent in the past year,” Roopra told Inside Retail.

Marketing 130

Marketing Returns Consumer Planning 130

Retail TouchPoints

APRIL 25, 2023

Customers also will have the opportunity to participate in Worn Again via a series of experimental circular destinations and experiences at Selfridges’ London, Manchester and Birmingham stores as well as at Selfridges.com.

Fashion 214

Fashion Department Stores Outdoor Shopping 214

Retail TouchPoints

NOVEMBER 8, 2022

Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of President, LS&Co., She spearheaded strategic innovations including the introduction of Amazon returns and the retailer’s long-term strategic partnership with Sephora , which has expanded to 600 Sephora at Kohl’s shops.

Department Stores 233

Department Stores Planning Returns ATS 233

Retail TouchPoints

JANUARY 9, 2023

The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The Polaris strategy, which involves a combination of customer, operations and store footprint-based initiatives, has had mixed success.

Department Stores 212

Department Stores Location Fashion Returns 212

Inside Retail

DECEMBER 18, 2023

The rise of e-commerce has raised questions around the role of bricks-and-mortar retail but experiential retailers are still making a case for in-person shopping. But Sydney’s luxury retail boutique Chinatown Country Club is making a case for curation and community as a driving force for the return of offline shopping.

Boutique 147

Boutique Fashion Department Stores Accessories 147

Retail Gazette

JULY 19, 2023

London department store Liberty’s EBITDA increased in its last year as footfall continued to improve, however profitability lagged behind pre-pandemic levels. Sales rose by a stellar 42% as its flagship store was closed for three months due to Covid restrictions the prior year.

Returns 52

Returns Department Stores Shopping Marketing 52

Retail TouchPoints

FEBRUARY 28, 2022

It found that 67% of consumers believe that the best shopping experiences of the future will incorporate both human and digital channels. Most of them, of course, achieved their initial success through the use of creative advertising and storytelling, often in mass-market print and television.

Fulfillment 260

Fulfillment Jewelry Advertising Department Stores 260

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. Macy’s off-mall concepts such as Market by Macy’s can further scale the department store’s digital operations by attracting shoppers to stores in additional areas, according to Nikhil Mitter, Group Creative Director at R/GA.

Consumer 306

Consumer Fulfillment Department Stores Sporting Goods 306

Inside Retail

JANUARY 24, 2024

But last July, I returned to London and I was pleasantly surprised. From the vibrant Sunday morning markets to the revamped Battersea Power Station, it felt like London had its mojo back. M&S team members are also stationed at different parts of the store during specific busy times, ensuring they are always available for customers.

Beauty and Health 130

Beauty and Health Department Stores Visual Merchandising Fashion 130

Inside Retail

MARCH 9, 2023

Despite brave talk by shopping-centre companies, not just in Singapore but globally, about being able to adapt to e-commerce and continue to thrive, behind the scenes they have never been truly comfortable with the e-commerce juggernaut. per cent – pretty much as good as it gets for shopping centres. Retail occupancy is 98.3

Department Stores 130

Department Stores Sporting Goods Shopping Returns 130

Retail Focus

OCTOBER 13, 2022

Mango, one of Europe’s leading fashion groups, is accelerating its expansion in the United Kingdom with the opening of three new stores this autumn to bring the total to almost 50 by 2022, combining its physical presence in shopping centres with standalone stores and corners in department stores.

Department Stores 162

Department Stores Fashion Planning Promotions 162

Inside Retail

SEPTEMBER 27, 2021

The ‘secret sauce’ for Sheet Society is bringing the look, feel and shopping experience of clothes fashion to manchester and bedding. Hayley Worley: Sheet Society was, at its core, born of a desire to make shopping for sheets uncomplicated and accessible. HW: Traditionally, we shopped for sheets in department stores.

Fashion 246

Fashion Department Stores Returns Shopping 246

Inside Retail

MARCH 8, 2023

per cent compared to the first half of FY20, which was unaffected by Covid-19 restrictions, while its market share was up by 28 basis points compared to the six months prior. If you’re spending $3000 on a coffee machine, you want to inspect it and talk to someone about it in-store,” he said. First-half sales were also up by 17.4

Department Stores 147

Department Stores Net Profit Inventory Management Management 147

Retail TouchPoints

APRIL 6, 2022

URW acquired Westfield in 2018 in a deal that included major shopping centers such as the Westfield World Trade Center in Manhattan, Century City in Los Angeles and the Garden State Plaza in New Jersey. market “will be seen as a safe haven” as international retailers pull out of Russia due to the war in Ukraine. malls as prime targets.

Payment Services 249

Payment Services Department Stores Advertising Planning 249

Inside Retail

AUGUST 15, 2021

New concept stores, wholesale distribution and an online shopping site are set to roll out early next year. . This is a fantastic new partnership for PAS and we’re very excited to launch Replay into the Australian and New Zealand markets in the first quarter of 2022,” he said. “We 550 million company.

Wholesale 246

Wholesale Apparel Fashion Accessories 246

Retail TouchPoints

AUGUST 27, 2021

The nested doll, or outpost, brings excitement and new shoppers to a physical shopping experience that needs new energy. However, the idea of one shop nested in another can bring complexity for store organizations. How can a brand know which traffic is attributed to internal marketing efforts vs. driven by their embedded stores?

Inventory Management 277

Inventory Management Department Stores Management Shopping 277

Retail Gazette

APRIL 8, 2024

Ted Baker is set to close 15 UK stores and cut some head office roles, as administrators take action to try to save the fashion brand. She notes that through department store concessions shoppers would have had easy access to Ted Baker in places like Debenhams, which have now disappeared.

Department Stores 91

Department Stores Fashion Returns Accounting 91