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Department Store Offers Shoppers a Calming, Biophilic Space

VMS

Originally scheduled for an October 2020 opening, the seventh location for this family-run department store was caught in the middle of the global predicament – to build or not to build, to cancel or push on? Opening any store requires an exact timeline. Retail was no different. Each setback has a domino effect.

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Does the Historic Makeover of an Iconic Paris Retailer Chart a Path for Department Stores’ Revival?

Retail TouchPoints

For more than 150 years, Parisian department store La Samaritaine has overlooked the banks of the Seine, a sweeping expanse of glass and intricately painted iron that proudly proclaimed the store’s position at the center of French commerce, both geographically and ideologically. No One Said Reincarnation Would be Easy.

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Macy’s Plans ‘Backstage’ Shop-in-Shops

VMS

Macy’s (New York) has announced plans to open 45 Backstage shop-in-shops in select Macy’s locations in 10 different states this year, according to Retail Dive. Its final target is 270 Backstage shop-in-shops nationwide. Macy’s CEO Jeff Gennette also reportedly said during J.P.

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5 Ways Food Stores are Leading in Experience Innovation

Retail TouchPoints

Food shopping is a highly personal, and sometimes emotional, experience. And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. Photo courtesy of: Shutterstock. Exemplary Product Presentation.

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Can Kohl’s New Merchandising Strategy Create Holiday Magic?

Retail TouchPoints

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

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Luxury Lessons: What High-End Brands Can Teach Store Designers

Retail TouchPoints

“Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said. When they go shopping, they want to be treated specially. renovated its Fifth Avenue location, it added the Blue Box Cafe, which has become a hot destination for tourists and Manhattanites alike. “It

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4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

Retail TouchPoints

Physical Stores Create Unique Value and Get ‘Premium’ Investment Like many omnichannel retailers, Anthropologie understands the unique value of its stores. That is why leadership places a “huge premium” on the store experience, from associate hiring and training to visual merchandising and store design. “As