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Generative AI for Personalized Service and a Competitive Edge in Ecommerce

Retail TouchPoints

Details matter, from the initial landing page to order fulfillment through to delivery and aftercare. This involves inputting key words that can result in a dead link or generating unwanted products in some cases. Artificial intelligence (AI) is reshaping the way brands connect with their customers.

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Understanding Furniture Inventory Management Software in 2023

Retalon

Nearly 70% of retailers face challenges managing inventory due to relying on legacy processes. Furniture inventory management software offers a smarter solution. Powerful analytics help you optimize stock levels to drive sales, improve margins, and increase customer satisfaction. You’re not alone.

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4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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How the Supply Chain Disruption Is Sparking Holiday Risk & Resilience

Rangeme

While retailers and consumer packaged goods (CPG) suppliers have had to grapple with COVID-19 and digital transformation, now they must also manage reduced capacity along the global supply chain, hampering holiday sales success. Retail workers are quitting at record rates for higher-paying work: ‘My life isn’t worth a dead-end job.’

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Revealed: How retailers can satisfy consumers facing cost-of-living challenges

Inside Retail

Online, while price is the standout reason consumers will love a retailer, out-of-stock (at 44 per cent) is the most common reason consumers will avoid one. Finding out it’s unavailable feels like a dead end. But an out-of-stock item throws a wrench in that. The beauty of online shopping is its ease.

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The Fragrance Shop (TFS) partners with BetterCommerce to improve the customer experience

A1 Retail

TFS needed to initiate the shift online while managing a huge influx of traffic and staying on top of business KPIs, but it didn’t want to lose its autonomy. TFS looked to BetterCommerce to help manage this seismic shift and create a smooth transition from physical only to a hybrid of digital and physical commerce. Customer 360.

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How Predictive Analytics Are Transforming Omni-Channel Retail

Retalon

Retalon is known for Smart Fulfillment. Smart Fulfillment is a small, but important part of it, and I will address it in the next question. Regarding omni-channel fulfillment, how does predictive analytics help retailers take action on the data and deliver better results? How do you calculate optimal safety stock levels?