Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. According to Clarus Commerce data , during the holidays shoppers cared most about product discounts, special expedited shipping, better return policies and free samples with purchase.

Customer Retention 276

Customer Retention Shipping Point of Sale Consumer 276

Inside Retail

JUNE 28, 2021

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. In this regard, retailers are re-evaluating and revolutionising their value propositions for higher customer retention.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

You may want to consider creating a hashtag for people who want to tweet their latest photos or hire a social media influencer to promote your brands, customer stories, catalogs, new arrivals, etc. To meet the right customers, retailers use Facebook and Google ads that are personalized and highly targeted.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Small Biz Trends

JUNE 29, 2023

Collaborate with the sales team to achieve sales targets and promote upselling opportunities. Stay updated on product knowledge, promotions, and company policies. Resolve customer issues and complaints in a timely and satisfactory manner. Proficient computer skills and experience with point-of-sale systems.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75