Remove Customer Retention Remove Fashion Remove Shipping
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Innovative Fashion Business Ideas to Inspire Your Next Venture

Small Biz Trends

Key Takeaways Diverse Opportunities: The fashion industry offers various business ideas like sustainable clothing, personalized styling services, and online boutiques, allowing entrepreneurs to explore their passion and creativity. Are you ready to dive into the vibrant world of fashion entrepreneurship?

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Why retailers view CX as a ‘nice-to-have’ rather than a core driver of revenue

Inside Retail

Example: A national fashion retailer implemented a new in-store appointment system to reduce wait times for personal styling. The CX team celebrated improved customer satisfaction scores, but after six months, sales remained flat. Despite heavy investment, customer retention hardly improved.

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The Email You’re Not Sending Is the One Costing You the Most

I Love Fashion

Fashion Digital Marketing Agency Most ecommerce brands spend heavily on acquiring new customers. That’s not just an oversight—it’s a missed opportunity to improve customer retention, increase repeat purchases, and grow long-term customer lifetime value (CLTV).

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Top Mobile App Features That Drive Sales for Retailers in 2025

365 Retail

Auto-fill for shipping and billing. Mobile Loyalty Programs: Modern Rewards That Retain Customer retention continues to outperform acquisition in ROI. One of the most effective ways to build long-term relationships is through mobile loyalty programs retail customers use. Digital wallets like Apple Pay and Google Pay.

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4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

Retail TouchPoints

Product data can also be used to train AI models that generate new designs for products based on data such as customer feedback, sales data and market trends. And because the models are trained on retailer data, the AI ensures the new designs generated are more appealing to customers and better suited to market demand. 

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How to transform returns from a costly headache into a profit centre

Inside Retail

Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns. The average rate of customer retention in e-commerce is around 38 per cent.

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How to transform returns from a costly headache into a profit centre

Inside Retail

Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns. The average rate of customer retention in e-commerce is around 38 per cent.