Remove Customer Retention Remove Department Stores Remove Promotions
article thumbnail

7 KPIs to Track & Harness Your Retail Store Performance

RETAIL MANAGEMENT SOFTWARE

But with rising competition, inflationary pressure, and shifting customer expectations, measuring success through retail KPIs is more critical than ever. For retailers in apparel, footwear, jewelry, sporting goods, specialty, home goods, and department stores, understanding performance at a granular level isnt just helpfulits essential.

article thumbnail

Why modern retailers must provide “much more” than what they are selling

Inside Retail

Customer expectations of engagement and experience in retail are changing equally quickly. Not that long ago, walking into a carefully organised grocery market, hearing a pianist perform in the centre of a high-end department store, or having a retail associate help guide you represented a good retail customer experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Future of Online Shopping: The E-commerce Trends that Shape the Retail World

365 Retail

With the ongoing domination of social networks and democratization of online shopping, led by e-commerce platforms removing barriers for newcomers, online creators, and micro brands, the number of online merchants will continue to grow exponentially and with it competition and customer acquisition costs.

article thumbnail

#RICE24: For Rebecca Minkoff, ‘Nothing Beats Meeting Your Customer Face to Face’

Retail TouchPoints

It took those years of being on the road in department stores and pop-up shops, asking ‘Why did you make this choice? We don’t promote or talk about our home [products] but it’s our number-nine SKU.” AI can’t replace that human connection,” said Minkoff. “It Why did you make your first [Rebecca Minkoff] purchase?’

Jewelry 275