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Currys transforms 65 stores to ‘enhance customer experience’

Retail Gazette

The electrical retailer will see 65 of its stores have 90% of their existing space revamped, designed to make them more navigable for shoppers with enhanced layouts, enabling them to display a wider range of its latest tech. Click here to sign up to Retail Gazette‘s free daily email newsletter

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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation. The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures.

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Theatro 2023 Retail Customer Experience Survey

Theatro

We timed the study to take place in January 2023, with the most recent holiday shopping season still fresh in shoppers’ minds. The survey found that many Americans believe the quality of the in-store experience has declined since 2019—the last year before the Covid lockdowns that began in March 2020.

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Foot Locker unveils new reinvented global store concept

Retail Focus

NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. and will incorporate learnings from this concept into new stores. At Foot Locker , the retail store experience is the heart of sneaker culture. “Our Foot Locker, Inc.

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Tips to avoid sensory overload at Christmas

Inside Retail

By design, Christmas is an explosion of sensory stimuli designed to fire all at once: colour, sparkle, lights, crowds, queues, music, extended product lines, changes to store layouts and pricing. What do I need to return gifts – the future returns process only adds to my to-do list.”. The every channel experience.

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The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

Retail TouchPoints

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. Cleanliness Will be Just as Important to Returning Shoppers.

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The retail rebound and the role of digital

Retail Focus

Shops were closed. Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits.