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Personalization is a Key to Customer Loyalty

Storis

The Boston Retail Partners 2019 POS/Customer Engagement Survey identifies how retailers are faring in the quest to ensure the four key pillars of customer experience are in place to deliver Unified Commerce. The four pillars are Personal, Mobile, Seamless, and Secure.

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Jason & Scot Show Episode 297 -GroceryShop 2022 and news

Retail Geek

You sometimes they’re able to sell through your stuff and your top line sales can even be okay but your margins get really hammered and so. [41:52] Scot: [14:26] Right.