Customer Experience Payment Services Retail Trends Returns 
Retail TouchPoints
JULY 27, 2020
Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. And the backlash — the desire for a return to substantive human interactions — had already begun too.
Inside Retail
JULY 6, 2021
In light of digital-first shopping, the post-purchase digital experience — from convenient payments to embedded service and loyalty — will also be prioritised more than ever. Physical experiences will rebound, but digital will dominate. Meanwhile, online shopping will continue to grow and remain the norm.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
I Vend
APRIL 9, 2024
In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. Learn how it could enhance your retail business. The sale is saved, and both retailer and the customer are happy.
I Vend
MARCH 20, 2024
In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. Learn how it could enhance your retail business. The sale is saved, and both retailer and the customer are happy.
Retail Times
APRIL 6, 2021
Customers today are voting with their wallets and choosing retailers focused on creating an enhanced customer experience. Whether it’s curbside pick up, cause based marketing, or social shopping — the way retailers are doing business is rapidly evolving. Improved inventory tracking.
Retail TouchPoints
FEBRUARY 11, 2021
Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.
Retail Adventures
JUNE 6, 2021
We discussed the customer experience in the post-COVID era. Here we share our expert opinion on the vital components of customer experience, retail trends, and crucial transformations happening in the industry. Consumers don't care about some of the technologies retailers think are important.
Expert insights. Personalized for you.
181 
Let's personalize your content