Customer Experience, Marketing Spend, Promotions and Wholesale

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Customer Experience

Marketing Spend

Promotions

Wholesale

Why NPS Falls Short in Ecommerce, and the Case for Earned Growth Ratio as a Better Metric

Retail TouchPoints

APRIL 16, 2024

At the same time, it is common knowledge that keeping an existing customer is cheaper than getting a new one, which makes it a worthwhile investment to understand and implement strategies (and proper incentives for internal teams!) Tracking EGR becomes a little more challenging for businesses that are reliant on wholesale channels.

Promotions

Promotions Consumer Checkout Wholesale

CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer

Consumer Payment Services Fulfillment Advertising

Webinars

Secrets of a Successful Sale: Optimizing Your Checkout Process

MORE WEBINARS

Experience Retail Today

Why NPS Falls Short in Ecommerce, and the Case for Earned Growth Ratio as a Better Metric

CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Webinars

Stay Connected