Retail TouchPoints

MAY 3, 2023

Brick-and-mortar stores will continue to be important distribution nodes in the omnichannel experience, so taking the steps toward linking sustainability efforts to the customer experience will ultimately grow brand value and move us toward a more sustainable future.

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365 Retail

OCTOBER 5, 2021

As part of this transformation, Desigual recognised the need to modernise and streamline communications and visual merchandising (VM) processes and compliance across its store network and, accordingly, deployed the YOOBIC mobile-first platform. “We

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Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

VMS

AUGUST 26, 2021

Nauman succeeds Tariq Hassan, who recently announced a move to McDonald’s USA to serve as that brand’s Chief Marketing and Digital Customer Experience Officer. The post Petco Names New CMO appeared first on Visual Merchandising and Store Design.

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Visual Merchandising Promotions Customer Experience Marketing 105

Retail TouchPoints

DECEMBER 22, 2022

The holiday season has always been a core period for retailers to level up their in-store experiences. Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages. Be monumental.

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Retail TouchPoints

DECEMBER 14, 2020

“Its editorial mission is a great fit for Retail TouchPoints as we continue to focus on innovation in technology and business strategies, and commit to provide timely and tactical insights to retail decision-makers as they strive to enhance their omnichannel customer experiences.”

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Visual Merchandising Customer Experience Management 262

Retail TouchPoints

FEBRUARY 9, 2022

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

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Shopping Payment Services Visual Merchandising Customer Experience 255

VMS

APRIL 23, 2021

(PRESS RELEASE) SARASOTA, FL – All Point, a specialty retail IT solutions company, has announced its Managed Retail Commerce offering, a new service that helps maximize the potential of unified commerce for retailers. Our Managed Retail Commerce model allowed our clients to quickly pivot from in-store to on-line almost immediately.

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Management Visual Merchandising Specialty Retailers Checkout 52

Retail TouchPoints

APRIL 3, 2024

By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance. This reflects real-life customer experiences with your products and encourages others to engage with your brand on social media platforms.

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Promotions Customer Experience Point of Sale Accessories 276

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. But before you even figure out how to help your customers socially distance, you need to think about how to minimize risk for your own team behind the scenes.

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Visual Merchandising Customer Experience Location Management 312

VMS

DECEMBER 10, 2021

This facility will include game changing automation technology that’s radically disrupting the supply chain, improving the customer experience and saving time for associates.”. The fulfillment center is currently hiring full-time workers and looking to fill leadership positions like Human Resource Manager, General Manager and more.

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Retail TouchPoints

NOVEMBER 10, 2021

Store design and visual merchandising now encompass many different elements, according to Tammy Callahan, Director of Sales & Account Management at Kendu , a provider of in-store visual solutions. It’s a store window that’s attractive, dynamic and really speaks of the brand’s DNA. Photography courtesy of Kendu).

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Visual Merchandising Consumer Shipping Shopping 256

VMS

JANUARY 5, 2022

“Unfortunately, now, for the first time since higher costs have begun to affect the global economy, we have to pass parts of those increased costs onto our customers,” said Tolga Öncü, Retail Operations Manager at Ikea Retail (Ingka Group).

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Visual Merchandising Customer Experience Planning Management 82

Inside Retail

JANUARY 26, 2023

Part of the challenge when managing this network is to have everything working in alignment: from the customer experience to visual merchandising to the training of store associates. To keep this network aligned and efficient, and to allow a network environment to thrive, strategy plays an integral role.

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Visual Merchandising Planning Customer Experience Marketing 130

VMS

JUNE 24, 2021

has named Nancy Johnson, a former Macy’s (New York) executive, as its new Senior VP and General Merchandise Manager of Merchandising and Design. Chico’s has also named Dimple Rao as its new VP of Product Management. Both Nancy and Dimple are passionate about the customer and developing world-class customer experiences.

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Visual Merchandising Customer Experience Management Marketing 63

365 Retail

SEPTEMBER 27, 2023

Leading British designer brand, Paul Smith , has partnered with enterprise headless CMS Storyblok to modernise and future-proof its website and customer experience. Most importantly, the business wanted a solution to future-proof its online business and help it remain relevant for the next fifty years.

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Visual Merchandising Customer Experience Management Marketing 62

Retail TouchPoints

OCTOBER 5, 2022

Stepping back, one could simplify retail functions as three-pronged: Selling a quality product; Repairing relationships with customers; and Manifesting the spirit of the brand. The main drivers of these functions are the product, the teams of people who bring these functions to life and the overall customer experience that’s born from it.

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Visual Merchandising Fashion Customer Experience Shopping 276

Retail TouchPoints

MAY 17, 2023

In an interview with Retail TouchPoints , Alec Zaballero, Managing Executive at TPG Architecture, shared how the firm took Boll & Branch’s luxurious yet homey vibe and translated it into a warm and welcoming physical space. RTP: What key visual elements did the Boll & Branch leadership team know they wanted to include in the store?

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Retail Minded

OCTOBER 18, 2023

The meticulous planning and execution of retail space management extend beyond the mere placement of products, embedding within its scope the nuanced aspects of customer experience, safety, and store profitability.

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Payment Services Visual Merchandising Store Layout Promotions 59

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. Wiser’s mobile crowd is your eyes and ears inside stores for real-time, affordable insights into visual merchandising, the shelf, shoppers, promotions, and more. Use Case No.

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Customer Experience Visual Merchandising Promotions Location 141

Retail Focus

JANUARY 12, 2023

It is important in designing exceptional pop-up stores because it helps to create a cohesive look and feel, communicates the brand’s message, differentiates the brand from competitors, and enhances the customer experience. This can help to build customer loyalty and satisfaction.

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Visual Merchandising Store Layout Customer Experience Shopping 246

VMS

JANUARY 13, 2022

(PRESS RELEASE) DALLAS, TX — SML, a worldwide leader in retail RFID technology and solutions, has announced that it has acquired Sweden-based retail customer experience platform provider, Sumzed AB. The addition of Sumzed’s technology will enable SML RFID to expand its solution offering to the organization’s global customer base.

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Visual Merchandising Customer Experience Management Shopping 52

Retail TouchPoints

APRIL 12, 2023

The Leap team then signs and manages the lease and designs a path for execution. Think about the entire spectrum of the customer experience: Because Leap helps brands with the end-to-end experience behind their spaces, Fitts reaffirmed the importance of the small details — like store windows. “If

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Customer Experience Shopping Consumer Fulfillment 326

CJ Retail Solutions

JULY 7, 2023

Optimizing Checkout Areas Enhancing Visual Merchandising Techniques 4.1. Inventory Management Solutions 5.3. Additionally, optimising checkout areas by using queue management systems and ergonomic cashier stations helps streamline the payment process, minimising customer wait times and enhancing customer satisfaction.

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Payment Services Store Layout Visual Merchandising Checkout 40

A1 Retail

AUGUST 26, 2021

Sweaty Betty has always had a reputation for delivering an engaging in-store customer experience – they pride themselves on it. Each shop is more than just a retail outlet, they are ‘Wellness Hubs,’ where the Sweaty Betty experience is influenced and defined by the local community. A Rebellious Spirit.

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Visual Merchandising Boutique Customer Experience Marketing 85

Retail TouchPoints

OCTOBER 4, 2023

Successfully Adopting a Smaller Format While a smaller footprint might seem more manageable to build, designers have to be surgical in their approach in order to create a hyper-curated store. The design celebrates seasonal stories with flexible merchandise displays and offers multi-purpose space for programming and events.

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V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

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Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

VMS

AUGUST 20, 2021

Prior to Questex, Drain was with Networld Media Group for over 15 years, serving most recently as the senior vice president of events and the managing director of the Interactive Customer Experience (ICX) Association. SUBMITTING PRESS RELEASES Send your press releases to VMSD at press@vmsd.com.

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Visual Merchandising Kiosk Customer Experience Marketing 52

VMS

DECEMBER 1, 2022

After opening statements by Murray Kasmenn, VP Group Brand Director, Publisher, VMSD , and Carly Hagedon, Managing Editor, VMSD , and Co-Chair, IRDC, the conference officially kicked off with keynote speaker Ruth Zuckerman, the Co-Founder and former CEO of SoulCycle and Flywheel, and author of “Riding High.” NO CRYING IN VISUAL MERCHANDISING.

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VMS

JULY 28, 2021

So the program will address how design is part of the new retail experience. We’re interested in nestling students’ design acumen into what the customer experience is and what it needs. Some performing, but mostly writing, production, direction and management. You’ve put together a strong advisory board.

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Visual Merchandising Planning Customer Experience Management 111

VMS

APRIL 19, 2021

Smart lockers offer customers a safe and contactless pickup or storage experience for cases like food order pickup, BOPIS, asset management, secure storage, package pickup/drop-off, and small equipment rental. appeared first on Visual Merchandising and Store Design.

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VMS

JUNE 8, 2021

The U-SCAN Elite was designed to provide maximum flexibility, allowing retailers to augment front-end space and help reduce operational costs while enhancing the customer experience. The unit was designed with a minimized aesthetic for maximum flexibility to help retailers reduce costs and streamline cash management.

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Checkout Visual Merchandising Technical Support Point of Sale 52

Inside Retail

JULY 3, 2023

Driving in-store purchases Kelly Slessor, founder and CEO of Shop You, an AI-driven personal shopping assistant, told Inside Retail that machine learning and visual matching algorithms will eventually impact every element of retail – from customer service, to in-store visual merchandising, pricing to inventory management.

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Retail TouchPoints

AUGUST 28, 2023

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. Consumers also could be making less frequent trips to physical stores as a way to manage the impact felt from inflation. Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics.

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Checkout Consumer Advertising Shopping 206

VMS

NOVEMBER 17, 2021

Based in New York, Lester Gassert joins the team in the role of vice president of sales, along with Liza Harper, in the role of sales support manager. The two impressive new hires are equipped with extensive experience on the business side of the design industry.

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Retail TouchPoints

NOVEMBER 20, 2023

Now, True Classic is ready to manage brick-and-mortar operations on its own, with plans to open eight mall-based stores in markets including Houston, Dallas and Boca Raton, Fla., But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C.

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Apparel Marketing Returns Advertising 205

VMS

JANUARY 17, 2022

Ottobot was recently recognized as Sustainability Product of the Year by BI Group, and can enable retailers to integrate sustainable practices and adopt environmentally friendly processes while also efficiently managing the customer experience. million people, or 2.8%

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Visual Merchandising Outdoor Customer Experience Management 64