Retail TouchPoints

JULY 21, 2021

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale in an increasingly competitive environment, marketing and CX leaders believe that having a comprehensive digital strategy is key. This floor is meant to be completely open, free play.

Location 254

Location Merchandise Store Apparel Shopping 254

Retail TouchPoints

SEPTEMBER 25, 2023

That increases the need for [domestic] storage locations, including warehouses and retail stores that are close to where your markets are. Once these materials get dedicated to [making a particular product] for a specific customer or location, that’s when the stakes get raised.

Returns 305

Returns Supply Chain Management Fulfillment Customer Experience 305

Retail TouchPoints

APRIL 10, 2023

found Dollar General’s Victory Drive location also exposed workers to fire and entrapment hazards by locking an emergency exit door. The location also had boxes and merchandise stored in an unsafe manner, exposing workers to struck-by hazards. OSHA’s investigation in Columbus, Ga.

Merchandise Store 234

Merchandise Store Location Accounting Customer Experience 234

Retail TouchPoints

MARCH 11, 2024

First, for Gen Z, location is no longer immutable but fluid; it is wherever the brand is, so it is less about brick-and-mortar and more about cyberspace. For instance, Gen Z shoppers still divide into price-, quality-, and value-conscious, and should be marketed to accordingly.

Consumer 262

Consumer Department Stores Merchandise Store Advertising 262

Retail TouchPoints

MARCH 2, 2021

A study from UPS found that 73% of online shoppers say their returns experience impacts their decision to return to a retailer. Retailers, even those lacking a significant brick-and-mortar presence, recognize consumers’ preference for in-store returns. Return Meets the Resale Economy.

Returns 306

Returns Merchant Services Drop-Shipping Consumer 306