Remove Customer Experience Remove Inventory Management Remove Returns Remove Supply Chain Management
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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing.

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From smart mirrors to in-car shopping: the tech shaping retail’s future

Inside Retail

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

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Direct-to-consumer retail is about dynamism, as well as data

365 Retail

Some major brands are doubling down on their efforts to reach customers directly, strengthening buyer relationships and increasing retail margins. Meanwhile, others are returning to a more traditional wholesale approach to increase their visibility in the eyes of consumers. Iterative Customer Experience.

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How Retailers Overcome Challenges of Seasonal Demand

365 Retail

Another instance is back-to-school shopping when children return to the classroom after summer. Optimising Inventory Levels Careful inventory management is vital during peak seasons. The combination of AI and POS systems is becoming popular, as it can provide actionable stock management data.

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Stores are back, but will the inventory be there?

Inside Retail

So how can retailers be proactive in their inventory placement to avoid compromising top-line growth and customer satisfaction? Not only will this help ensure margins are managed, but it will ensure customer expectations are met. New customer expectations. Preparing for the rush.

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Ten competitive strategies of successful retailers

I Vend

So the first common feature we see in successful retailers is their customer-centricity. They put customer requirements at the heart of store operations – whether that’s merchandise, functionality online store functionality, omnichannel retail transactions, returns policy, payment options, in-store service, or tailored loyalty programs.

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Stop out of stocks denting your profits this holiday season

I Vend

Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail. So inventory management is essential. Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns.