Retail TouchPoints

OCTOBER 9, 2020

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Social shopping also has been a major source of traffic for the brand, and has increased significantly year-over-year.

Home Furnishings 256

Home Furnishings Payment Services Promotions Accounting 256

Storis

JANUARY 22, 2024

So, buckle up, home furnishings retailers; we’re ready to accelerate. To accelerate, “the architectural makeup of retail systems must work in harmony across all platforms to accommodate customers. These frontrunners align with the need for compelling campaigns to entice customers. They simply shop.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Storis

AUGUST 8, 2018

Even if you are a home furnishings retailer that converts most of your revenue in your physical stores, your website plays a critical role in driving store traffic. However, there is greater conversion power in the digital Shopping Cart than meets the eye. . The most obvious is through a straightforward eCommerce Conversion.

Shopping 52

Shopping Home Furnishings Payment Services Checkout 52

Inside Retail

MAY 13, 2021

Global Retail Brands Australia (GRBA) is making an aggressive push into the home furnishings market with the launch of a new brand, House – Bed & Bath. The brand builds on GRBA’s House cooking, dining and entertaining stores with the introduction of bed linen, bath and living ranges.

Home Furnishings 246

Home Furnishings Planning Customer Experience Marketing 246

Retail Focus

AUGUST 18, 2021

Called the “Home Experience of Tomorrow”, the transformation includes an innovative new design and incorporates new technology, new ways to shop, and a focus on emotional and empowering customer experiences. The essence of retail is to serve people. “The The essence of retail is to serve people.

Home Furnishings 64

Home Furnishings Fulfillment Customer Experience Shopping 64

Retail TouchPoints

OCTOBER 9, 2020

With the COVID-19 pandemic escalating the adoption of online shopping across all categories, the home goods sector in particular has seen a notable spike in ecommerce. Social shopping also has been a major source of traffic for the brand, and has increased significantly year-over-year.

Home Furnishings 135

Home Furnishings Payment Services Promotions Accounting 135

V Count

NOVEMBER 17, 2022

Retail sales in shopping malls across the world are expected to grow according to Reuters, Economic Times, Trading Economics, and a number of other reliable research companies and data providers. Hence pops up the question of how your shopping mall can survive the upcoming turbulence and come out stronger than ever.

Shopping 52

Shopping Home Furnishings Department Stores Customer Experience 52

Storis

JULY 12, 2022

As we continue STORIS NextGen’s evolution, we share the Top 5 Areas of ROI your peers have found through our web-based, mobile solution for home furnishings retail. Areas of ROI span revenue increases , workflow efficiencies , greater customer acquisition , and stronger brand reputations.

Home Furnishings 52

Home Furnishings Checkout Payment Services Returns 52

Hyken

JULY 4, 2022

Each week I read many customer service and customer experience articles from various resources. 7 Top AI Trends in Customer Service by Zendesk. EnterpriseAI) Ever-evolving technology is constantly changing how customer service is done. 4 Strategic Approaches to Customer Journey Mapping by Jennifer Torres.

Customer Experience 58

Customer Experience Home Furnishings Returns Consumer 58

Retail TouchPoints

JULY 2, 2020

Eric Hutchinson, Founder of Resident , talked about how the direct-to-consumer seller and distributor of mattresses used its algorithms to identify those customers most likely to be more comfortable with in-person shopping and direct them to retail partners’ stores. Resident Leverages Data To Deliver Customers To Retailers.

Home Furnishings 260

Home Furnishings Consumer Customer Experience Returns 260

Storis

FEBRUARY 23, 2020

Here are 7 reasons to prioritize a customer retention strategy: Studies have shown that it costs nearly 7 times more to acquire a new customer than it does to keep an existing customer. It takes 12 positive customer experiences to make up for one negative experience. Customers’ time is precious.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Indigo 9 Digital

MAY 27, 2022

-area residents are often frustrated by being stuck in traffic, we identified geographic areas in the market that are beyond a 30-minute drive from existing stores and where affinity to IKEA is extremely high,” said IKEA Area Manager Janet McGowan. IKEA also hopes by locating these stores in city centres customers will visit more frequently.

Home Furnishings 52

Home Furnishings Fulfillment Location Customer Experience 52

Indigo 9 Digital

JUNE 9, 2022

There are many different theories about how the in-store shopping experience will change over the next decade. Scanning QR codes as you shop to retrive product information is another feature of in-store shopping you will see more of. Personalized shopping recommendations. Picture of Amazon Style. Fast shipping.

Payment Services 96

Payment Services Home Furnishings Shopping Location 96

Storis

APRIL 18, 2024

Customers expect a precise delivery date to be declared to proceed with a purchase both when shopping online and in-store. The fantastic news is that the home furnishings industry has a leading solution that delivers these exact capabilities with real-time precision. Available to Promise Available to Promise is Step 1.

Fulfillment 52

Fulfillment Home Furnishings Point of Sale Inventory Management 52

Storis

APRIL 16, 2024

Customers expect a precise delivery date to be declared to proceed with a purchase both when shopping online and in-store. The fantastic news is that the home furnishings industry has a leading solution that delivers these exact capabilities with real-time precision. Available to Promise Available to Promise is Step 1.

Fulfillment 52

Fulfillment Home Furnishings Point of Sale Inventory Management 52

Storis

FEBRUARY 6, 2019

The Boston Retail Partners 2019 POS/Customer Engagement Survey identifies how retailers are faring in the quest to ensure the four key pillars of customer experience are in place to deliver Unified Commerce. Personalization is a critical component to optimizing a customer’s shopping experience.

Suggestive Selling 52

Suggestive Selling Home Furnishings Customer Experience Promotions 52

Storis

APRIL 12, 2024

Customers expect a precise delivery date to be declared to proceed with a purchase both when shopping online and in-store. The fantastic news is that the home furnishings industry has a leading solution that delivers these exact capabilities with real-time precision. Available to Promise Available to Promise is Step 1.

Fulfillment 52

Fulfillment Home Furnishings Point of Sale Inventory Management 52

A1 Retail

FEBRUARY 25, 2022

IKEA UK’s first small store, with a focus on home furnishing accessories and access to the total IKEA offer, opened its doors on Hammersmith’s King Street yesterday. The announcement marks part of a long-term transformation to become more convenient and accessible by bringing IKEA closer to where customers live, shop and socialise.

Fulfillment 52

Fulfillment Home Furnishings Planning Shopping 52

Wiser

SEPTEMBER 15, 2020

Even before COVID-19, retail companies were looking to partnerships as a way to manage some of the shifts happening in their industries. In 2017, Target announced that it would partner with Google on an initiative that would allow consumers to shop at the retailer via Google Express. Spotify and Starbucks.

Payment Services 78

Payment Services Home Furnishings Returns Consumer 78

Storis

JUNE 25, 2019

How To Avoid Disgruntled Customers. As a former retail employee in the home furnishings industry, I learned the ins and outs of delivering both positive and negative customer experiences firsthand. That way, when a customer came in looking for an item, I knew exactly where it was. It did not matter though.

Home Furnishings 52

Home Furnishings Checkout Inventory Management Management 52

Storis

JUNE 5, 2022

The ultimate goal of a furniture retail business is to convert a guest into a loyal customer of your brand. But furniture shopping journeys aren’t always straightforward. How can your home furnishings website help you get there? In fact, lack of price clarity is a top reason for shopping cart abandonment.

Home Furnishings 52

Home Furnishings Payment Services Checkout Accounting 52

Storis

SEPTEMBER 21, 2021

While home furnishings retailers face unprecedented challenges, our industry has a history of resilience. Currently, the effects of production halts, labor shortages, raw material delays, and logistical challenges are compounded in the home furnishings industry. Lead Time Management. Vendor Diversification.

Home Furnishings 52

Home Furnishings Shipping Inventory Management Outdoor 52

Storis

FEBRUARY 18, 2019

This brings us to our third pillar of the Boston Retail Partners 2019 POS/Customer Engagement Survey, seamless customer experience. Consumers are constantly shopping, researching, and purchasing via their mobile devices, online, or in-stores.

Home Furnishings 52

Home Furnishings Kiosk Customer Experience Point of Sale 52