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Eyebuydirect Establishes First Physical Location in California’s Orange County

Retail TouchPoints

Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses. The branded showcase, located at the Shops at Mission Viejo in Orange County, Calif., will have dedicated store associates on hand to provide customers with personalized assistance.

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Making Fulfillment a Revenue Driver: 6 Ways Design and Tech Can Collaborate

Retail TouchPoints

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences.

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Package Concierge Provides Lockers For 24/7 Contactless Pickup

Retail TouchPoints

The lockers can streamline BOPIS fulfillment with store process automation to deliver a more convenient customer experience. Employees can deposit a customer BOPIS order into the automated retail locker, at which point customers are immediately notified that their order is ready for pickup.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

He noted that Best Buy added ESLs in some locations after COVID forced its stores to close, and that high-performing retailers as a group spend an impressive 843% more on ESLs than other retailers. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

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Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Retail TouchPoints

I’ll need to bring my car because the footprint is so big, but I can go and run half a dozen errands on my list in one location, so that saves me time,” she explained. Enriching Retail with Restaurants and Experiences Beyond core retail curation, landlords and developers need to master their mix of restaurant and entertainment options.

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How Ikea Australia plans to champion affordability and the shopping experience

Inside Retail

IR : What opportunities do you see to continue experimenting with physical retail in the year ahead? In 2024, another Plan and Order Point will open in Cannington, south of Perth, for customers to get one-to-one, expert planning advice. IR : What are some of the retail fundamentals that you think are worth remembering?

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How Brick-and-Mortar Stores Can Enhance Customer Experience to Compete Against Online Retailers

Cross Cap

But instead of rolling over, physical retailers can use this so-called “retail apocalypse” as a catalyst to evaluate their approach to customer experience – perhaps the one edge they have over their cyber counterparts. Here are four tactics to elevate the consumer experience inside the shop: Leverage Omni-Channel Fulfillment Methods.