Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. We put the customers at the center and really get to know them. It’s really a holistic approach,” she said. “We

Planning 258

Planning Wholesale Customer Experience Store Operations 258

Retail TouchPoints

MAY 3, 2023

Brick-and-mortar stores will continue to be important distribution nodes in the omnichannel experience, so taking the steps toward linking sustainability efforts to the customer experience will ultimately grow brand value and move us toward a more sustainable future.

Visual Merchandising 253

Visual Merchandising Consumer Inventory Management Customer Experience 253

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Retail TouchPoints

FEBRUARY 10, 2022

Leite’s experience on the show not only amplified her “people-first” leadership philosophy, but also prompted a number of investments to address problems she uncovered while undercover, including: $500,000 on product education for store associates, known as Health Enthusiasts; $1.5 million on inventory management solutions; $1.2

Inventory Management 297

Inventory Management Beauty and Health Management Planning 297

Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. Let’s start with demand forecasting and inventory deployment.

Fulfillment 238

Fulfillment Drop-Shipping Markdowns Shipping 238

Retail TouchPoints

FEBRUARY 21, 2023

Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries. Connected devices also allow for personalization and improved customer service. 5G-enabled tools can allow for order picking and inventory management.

Sporting Goods 232

Sporting Goods Payment Services Shrinkage Point of Sale 232

Retail TouchPoints

JULY 28, 2020

But it also is time to seize this as an opportunity to get ahead and transform a customer’s experience for the better. That’s all great — there have been drastic improvements in product fulfillment and delivery. However, now all eyes are on the front of the house. It’s all that matters.

Inventory Management 195

Inventory Management Fulfillment Payment Services Consumer 195

I Vend

FEBRUARY 6, 2023

This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Read about iVend’s smart retail technology for inventory management.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

Theatro

APRIL 5, 2023

In both cases, Sunshine Ace Hardware lacked the necessary technology to set up a fully connected workforce and eliminate the communication gaps that were negatively impacting employee engagement, productivity, responsiveness, and store operating efficiencies. These processes must be frictionless, agile and truly convenient.”

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Retail TouchPoints

JULY 15, 2022

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. With a strong inventory management and fulfillment foundation in place, Build-A-Bear is ready to take its next steps.

Fulfillment 283

Fulfillment Shipping Inventory Management Location 283

Retail TouchPoints

DECEMBER 12, 2023

Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs? With AI, where the nuances of pricing and fulfillment between brick-and-mortar and online sales can be analyzed, the answer is yes.

Markdowns 255

Markdowns Retailing Pricing Promotions Fulfillment 255

Retail TouchPoints

FEBRUARY 12, 2021

Retail companies committed to improving the customer experience have realized they need to stop relying on inventory buffers to ensure items are in stock when they need them. RFID can raise inventory visibility up to 99%. consumer reliance on ecommerce, in-store pickup, and self-checkout.?. RFID and Beyond.

Fulfillment 237

Fulfillment Markdowns Inventory Management Customer Experience 237

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Consumers are looking for faster and more convenient fulfillment options, as well as personalized assortment and promotions, which is now the norm. Improve Customer Experience.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85