Retail TouchPoints

MAY 30, 2023

For over 50 years, Bouclair has been committed to offering our customers not only stylish and affordable home furnishings, but also a personalized and enjoyable shopping experience,” said Peter Goldberg, President and CEO of Bouclair in a statement. “As

Home Furnishings 276

Home Furnishings Clienteling Inventory Management Fulfillment 276

Retail TouchPoints

DECEMBER 31, 2021

Kotlyar predicted that remote consultations with associates will expand beyond apparel into the electronics and home furnishings verticals. FaceTime and texting are becoming the way that retail employees will provide customer service to customers,” she noted.

Home Furnishings 308

Home Furnishings Shipping Fulfillment Consumer 308

Retail TouchPoints

JANUARY 24, 2023

[But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores. We’re navigating [putting] ads with the customer experience, but gently; [we want it to be] additive to the customer experience.” — Aaron Dunford, Sr.

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Home Furnishings Advertising Consumer Customer Experience 277

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40