Customer Experience Finance Promotions Store Layout 
Retail TouchPoints
SEPTEMBER 19, 2023
Additionally, store associates tend to “jump” orders to other stores up to six times before either the retailer or customer cancels the order, which creates a negative experience and causes a low Net Promoter Score.
I Vend
DECEMBER 10, 2023
Gaining this knowledge can be streamlined if the retailer has a loyalty system that captures customer data, and an analytics capability that helps them to turn that information into actionable insights. Customer service operations – a unified retail POS is essential to delivering an optimal customer experience across all channels.
365 Retail
MAY 5, 2023
AI has the potential to revolutionize various sectors, including healthcare, education, finance, transportation, agriculture and of course, retail. Facial recognition technology is being increasingly utilized by retailers to enhance various aspects of their operations and customer experience.
Expert insights. Personalized for you.
247 
Let's personalize your content