Inside Retail

FEBRUARY 27, 2023

Awareness Online channels should be leveraged to promote broader awareness of their products and services to potential customers across multiple platforms. The retailer’s website is merely the start of a customer’s shopping journey today. Customer service This is often a buyer’s primary point of contact with a brand.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Of course, retailers and shopping centers need to continue working hard to attract Gen Z consumers, 60% of whom would rather spend their money on experiences than material items.

Discount Store 260

Discount Store Shopping ATS Payment Services 260

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. Trust is an important factor in customer experience. If services involve remote assistance, e-tailers should evaluate the software they are putting into use.

Merchant Services 96

Merchant Services Payment Services Returns Inventory Management 96

Retail TouchPoints

JANUARY 15, 2021

A low conversion rate means you probably need to go back to your product and cart pages and adjust the copy, user experience, pricing or finance options so people feel more compelled to click “buy.”. Total costs (marketing, packaging, shipping, fulfillment, storage, etc.) / # of orders = cost per order. are factored in.

Payment Services 149

Payment Services Promotions Shipping Planning 149

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Home Furnishings 132

Home Furnishings Payment Services Promotions Accounting 132

Retail TouchPoints

MAY 2, 2023

A car is one of the biggest purchases most consumers make, but the process of buying one, especially used, has long been one of consumers’ most dreaded retail experiences. From the moment it debuted in 1993, CarMax set out to change that with a focus on honest sales interactions and simplified processes.

Payment Services 245

Payment Services Finance Consumer Shopping 245

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks. said Thota.

Payment Services 220

Payment Services Supply Chain Management Supermarket Accounting 220

Inside Retail

AUGUST 30, 2022

Savvy businesses are seeking to re-establish new baselines now that the dust has settled, from financial performance and stock turnover to operating rhythms. Consumers’ experience during the pandemic exposed them to a world of convenience where they could shop on their terms, not the retailer’s. Getting personal.

Merchant Services 26

Merchant Services Payment Services Target Market Accounting 26

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. BNPL fulfills a need that previously wasn’t being met,” said Sharp. In fact, 50% of U.S

Merchant Services 255

Merchant Services Payment Services Consumer Point of Sale 255

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand. Tactical apparel retailer 5.11

Payment Services 206

Payment Services Merchant Services Consumer Customer Experience 206

Retail Geek

OCTOBER 29, 2021

It was a rigorous process. Jason: [3:54] That that is awesome I’m going to assume the one slight negative is you get some good news like that you get all those those post cooking on LinkedIn and I’m assuming, every vendor under the planet has I read your news and is now pitching you for something.

Advertising 52

Advertising Merchant Services Payment Services Finance 52

Retail TouchPoints

OCTOBER 7, 2020

We went through a process of intense reopening over about eight weeks from mid-May to mid-July, which has since continued at a slower pace,” said Jordi Martin-Consuegra, EVP, Chief Administrative Officer and Deputy CEO at Hudson in an interview with Retail TouchPoints. The company is now operating approximately half of its locations.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

Retail Geek

NOVEMBER 30, 2022

31:16] Bo pasts and create a fulfillment options from the store are helping Elevate traffic and driving people to brick-and-mortar based on our data what we saw is botes usage. 32:33] Then those without this creative fulfillment option and so it does speak to. But he has your question yeah I mean I think. [31:16]

Fulfillment 52

Fulfillment Returns Shipping Consumer 52