Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 252

Store Operations Shipping Fulfillment Store Layout 252

Retail TouchPoints

JUNE 13, 2023

This shift toward unified commerce requires us to blur the lines between physical and digital retail and create a consistent and integrated customer experience across channels. Personalization: With the amount of choice available today, consumers expect personalized experiences tailored to their preferences and behaviors.

Customer Experience 225

Customer Experience Inventory Management Marketing Consumer 225

Retail TouchPoints

NOVEMBER 29, 2023

The goal was to go beyond just buying products on shelves and reframing the customer experience. You can’t copy and paste these experiences in different communities because then you fall into the same trap of 10 years ago, where it’s a cookie-cutter solution.

Shopping 244

Shopping Kiosk Consumer Fulfillment 244

Retail TouchPoints

AUGUST 13, 2020

They too are sitting on piles of unsold inventory, and without e-Commerce channels to offset the decline in in-store traffic, we expect them to selectively bottom-fish for inventory or just sit on the sidelines completely. Applying Marketplace Dynamics To Excess Inventory. Prior to that, he spent over five years at Yahoo!

Apparel 278

Apparel Inventory Management Finance Returns 278

Retalon

AUGUST 16, 2019

Not only do you have to decide which metrics are most likely to provide high-value consumer data, but then you must have the resources on hand to analyze it in search of trends that help you to hone your brand strategies and better personalize the retail customer experience. Benefits and Challenges of Personalization.

Customer Experience 32

Customer Experience Fulfillment Markdowns Consumer 32

Retalon

AUGUST 16, 2019

Not only do you have to decide which metrics are most likely to provide high-value consumer data, but then you must have the resources on hand to analyze it in search of trends that help you to hone your brand strategies and better personalize the retail customer experience. Benefits and Challenges of Personalization.

Fulfillment 32

Fulfillment Customer Experience Markdowns Consumer 32

Inside Retail

MARCH 21, 2024

Choco Up – a company that helps e-commerce brands grow and scale their business with fast, flexible and founder-friendly revenue-based financing – decided to look into consumer intentions and behaviours to find out what else drives purchasing decisions in today’s retail environment beyond price. Free delivery was nominated by 40 per cent.

Consumer 130

Consumer Dead-Stock Finance Inventory Management 130