Remove Customer Experience Remove Employee Engagement Remove Point of Sale Remove Store Operations
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Efficiency and Engagement: The Great Balancing Act of Workforce Tech

Retail TouchPoints

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline.

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Gamified Training Boosts Brand’s Appliance Sales 26.2%

Retail TouchPoints

Reports show strong employee engagement and a 93% improvement in product knowledge, said Vrålstad. But this allows us to deliver training in a way that point-of-sale staff actually want. Since the European pilot program, BSH has expanded the training program into the U.S.

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Retail Workforce Management Solutions That Accelerate Execution and Communication

RETAIL MANAGEMENT SOFTWARE

Explore how retailers can leverage technology to set up their staff for success and what tools are needed for workers to get employees to do their jobs effectively and enhance the employee and customer experience. Empower your employees with the tools to improve associate engagement and transform your retail operation.