Customer Experience, Customer Retention, Marketing Spend and Returns

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Customer Experience

Customer Retention

Marketing Spend

Returns

Almost half (45%) of retailers now experience customer churn rates upwards of 51%, according to the latest data from MoEngage

365 Retail

AUGUST 11, 2023

With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest research from insights-led customer engagement platform, MoEngage , suggests.

Customer Retention

Customer Retention Marketing Spend Returns Customer Experience

How Data Security Shifts are Driving New Marketing Mandates

Retail TouchPoints

JULY 21, 2022

And for the most part they didn’t mind — if they were offered personalized experience across channels in return. With the looming loss of Google’s third-party cookies and the launch of Apple’s Identifier for Advertisers, CMOs and their teams have already had to re-examine how they allocate their marketing spend.

Marketing

Marketing Advertising Consumer Customer Retention

Webinars

Turn Payments Into Personalization: Unlock the Value of Transaction Data

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Experience Retail Today

Almost half (45%) of retailers now experience customer churn rates upwards of 51%, according to the latest data from MoEngage

How Data Security Shifts are Driving New Marketing Mandates

Webinars

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