Remove Customer Experience Remove Customer Retention Remove Markdowns Remove Planning
article thumbnail

12 Critical Retail Industry Performance Metrics (2020)

Retalon

Stock-outs result in lost sales and degrade the customer experience. In particular, effective promotion planning depends on having accurate measurements of In-Stock Percentages. Merchants can use GMROI to create more profitable assortment plans and develop more effective promotions. Why Measure In-Stock Percentage.