Customer Experience Customer Retention Fulfillment Merchant Services 
Retail TouchPoints
JULY 10, 2023
Retailers have a vast amount of data about customer shopping behavior and purchase history. Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past.
Retail TouchPoints
MAY 2, 2023
What happens next, by way of return experience, most certainly impacts whether they will purchase from your business again. There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. The short answer is, yes.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail Minded
MARCH 31, 2021
It’s not a stretch to say that t oday’s ecommerce market is fraught with fulfilment issues, and t hese widespread errors and delays mean shoppers are missing out on vital deliveries, leading to greater levels of disappointment and mistrust in online shopping. . Online Demand Is Causing Costly Errors . Spilling The Secret Sauce.
Rangeme
JULY 29, 2022
What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . 3 Unexpected Benefits of Fast Fulfillment. Better Customer Retention. What Fast Fulfillment Means to Retail Partners.
Inside Retail
FEBRUARY 28, 2022
To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. During this time, Merchgirls defaulted to manually fulfilling orders, requiring in-house staff to manage their bookings individually via phone and email with carriers.
Retail Geek
JULY 9, 2021
Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Amazon will you know being quite a bit ahead of Shopify you know then making this ubiquitously available will cause some problems for Shopify the one thing that still gives me pause and we give me pause if I were a merchant.
A1 Retail
OCTOBER 13, 2022
Shipping delays significantly impact retailers and consumers, leading to frustrations that can ultimately result in revenue losses and drops in customer retention. At a time when merchants are looking to cut costs to remain competitive, delivery disruption is a headache they really don’t need, but something they can’t ignore.
Expert insights. Personalized for you.
276 
Let's personalize your content