Remove Consumer Remove Loss Prevention Remove Promotions
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Want to See Success in 2025? Answer These 5 Questions

Retail TouchPoints

If the events of 2024 taught us anything, its that value can mean many different things depending on a consumers demographics, psychographics and cultural context. Holiday sales data from Mastercard, Visa and Salesforce pointed to improving consumer confidence. Question 1: What does my target consumer value?

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Essential Guide to Choosing the Best File Sharing Programs for Your Needs

Small Biz Trends

You act as both a supplier and consumer of files, fostering a decentralized sharing environment. Real-time collaboration on documents promotes efficient teamwork among your staff. Data Loss Prevention (DLP) Integrating Data Loss Prevention technology is essential. Paid plans start at $1.99

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Federal Policies, AI and Supporting Law Enforcement: Retailers Fight Back Against ORC

Retail TouchPoints

billion in losses, up from $93.9 billion in 2021, according to a retail security report from the National Retail Federation (NRF) and the Loss Prevention Research Council (LPRC). Retailers and their loss prevention teams can’t tackle the problem alone. In 2022, shrink caused retailers $112.1

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Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

Retail TouchPoints

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

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AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Retail TouchPoints

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

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Dick’s, Lowe’s, Target Execs Cite Theft’s Impact on Financial Results and Safety

Retail TouchPoints

Consumer concerns about retail crime also are on the rise: a recent video that shows robbers stealing $300,000 worth of merchandise from a Los Angeles Nordstrom store has gone viral. Given the widespread impact of theft, retailers are investing in new systems and technologies to support their loss prevention efforts.

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Loyalty Is The Key To Survival For Retail

Retail TouchPoints

Greg Matson : A similarity we found was that the best loyalty programs weren’t about accumulating points, but instead leveraging the key strength of what the business and brands do best for its consumers. Instead, this is more of a moment of focus on the consumer base that already exists.