Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

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Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. The Staples partnership increases the number of the company’s Return Bars to more than 3,800 locations. ” PayPal acquired Happy Returns in May.

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Returns Location Merchant Services Drop-Shipping 232

Retail TouchPoints

DECEMBER 30, 2022

Criminals then sought out the locations where merchants stored cardholder data. However, merchants eventually got rid of such legacy data stores and selected PCI DSS technical controls to bolster security in locations where payment card data was now sorted and managed. Criminals went back to the drawing board.

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Merchant Services Payment Services Consumer Location 298

Retail Focus

FEBRUARY 2, 2024

The launch of the Hampshire-based brand follows a successful pop-up at the end of 2023, also emphasising the destination’s commitment to supporting local brands and responding to consumer demand for a diverse range of premium retail options.

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Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S.,

Shopping 281

Shopping Consumer Drop-Shipping Shipping 281

Retail TouchPoints

JANUARY 28, 2022

The robots will be able to capture data as they move through their respective store and deliver actionable reports to club managers. By adding Inventory Scan to our current fleet of robotic scrubbers, we obtain critical inventory data that previously was time-consuming to obtain.

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Inventory Management Management Location Shopping 259

Inside Retail

JULY 11, 2023

In this year’s global edition of the Omnichannel Leadership Report from NewStore – a retail survey that audits around 275 brands across several key international markets – Australia has emerged as a frontrunner in providing consumers with outstanding omnichannel experiences.

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Consumer Payment Services Fulfillment Location 227

Inside Retail

OCTOBER 10, 2023

Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business. The average store manager or team member walks on average 25,000 steps a day – how hard-working is that? What are the major consumer trends that are on your radar, and how is Woolworths preparing for those?

Consumer 289

Consumer Supermarket Beauty and Health Management 289

Retail TouchPoints

MARCH 1, 2021

More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores. The new standalone Sephora locations will begin to open in March in markets including Dallas, Houston, Austin, Texas, Los Angeles and Nashville.

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Location Planning Department Stores Shopping 314

Retail Focus

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

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Customer Experience Management Payment Services Clienteling 246

Retail TouchPoints

SEPTEMBER 28, 2021

Global direct-to-consumer brands (DTC) reaped exponential rewards, especially from Millennial and Gen Z shoppers. Even traditionally more high-touch categories such as luxury goods, fragrances and cosmetics did exceptionally well with cross-border consumers.

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Consumer Shipping Location Returns 240

Inside Retail

FEBRUARY 25, 2024

As Chinese consumer spending on luxury goods continues to surge, luxury brands are doing everything they can to enhance their overall appeal. According to Euromonitor research, Chinese consumer spending on luxury goods is expected to hit $88 billion by 2028.

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Consumer Fashion Marketing Accounting 130

Retail TouchPoints

JULY 9, 2021

What began as a trend to “go green” is now making real differences in profitability and the way consumers see brands. Many others are seeing the benefits of outsourcing comprehensive energy efficiency as a service from reliable providers, and they have recently expanded their retail energy savings across multiple store locations.

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Management Accounting Customer Experience Finance 264

Retail TouchPoints

FEBRUARY 3, 2022

We know one of the most critical ways brands connect with consumers is via social media. As one of the fastest-growing forms of communication (the average annual growth rate amongst consumers on social platforms is 7.2%), brands would be remiss to ignore this relatively low-lift form of engagement. In fact, there are now roughly 3.78

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Consumer Clienteling Fashion Location 250

Retail TouchPoints

OCTOBER 12, 2023

We want to help you on your path to greater health, and there are a lot of ways that we support that,” said Adam Volin, General Manager of CarePass at CVS Health in an interview with Retail TouchPoints. “ We quite literally put our money where our mouth is, and it really reinforces what we stand for.

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Consumer Beauty and Health Shipping Location 253

Retail TouchPoints

JANUARY 25, 2023

We believe Fiture can remove barriers to fitness and bring back the joy of movement,” said Hannah Gates, Senior Brand and Campaign Manager for Fiture in an interview with Retail TouchPoints. opened in November 2022 and brought a burst of activity (and color) to consumers through a vibrant yet intimate space.

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Location Consumer Marketing Management 182

Retail TouchPoints

AUGUST 10, 2022

in addition to including a virtual live shopping component to make the experience available digitally in order to reach more luxury consumers wherever they are located. The trio hope to bring this concept to additional cities such as New York and Nashville, Tenn., It has to be relevant,” said Tori Nichel. “

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Retail TouchPoints

JUNE 9, 2022

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. In the end, consumer goods and retail companies are shining examples of why CX and EX are inextricably linked. Connecting Employee and Customer Experiences.

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Consumer Shopping Customer Experience Location 221

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands. on average.

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Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

JULY 3, 2023

We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc. Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations. However, reaching its current level of success — 308 U.S.

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Management Payment Services Drop-Shipping Marketing 263

Retail TouchPoints

MARCH 30, 2023

The Private Label Manufacturers Association reported that sales of private label consumer packaged goods soared 11% last year to nearly $230 billion. Sales of store brand products often rise during periods of economic hardship, and it’s clear that double-digit inflation has spurred consumers to turn to cheaper alternatives to save money.

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Consumer Supply Chain Management Returns Management 202

Retail TouchPoints

JULY 3, 2023

As consumers, we’ve learned how to adjust to and enjoy new shopping formats. The cloud brings all solutions, spreadsheets, vendors and technical capabilities into a central location to improve control and flexibility. But this value will only be maximized by the businesses that take the full suite of cloud-based benefits in stride.

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Consumer Inventory Management Point of Sale Location 229

Retail TouchPoints

JANUARY 25, 2022

This is a direct and relatively simple means to take consumers to experiential landing pages where retailers and brands can share information about products, including new launches, recipes, instructions, promotions and more. 4) Think Big: Improve supply chain and inventory management. 2) Think Big: Improve customer satisfaction.

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Management Marketing Customer Experience Inventory Management 252

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

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Management Drop-Shipping Shipping Supply Chain Management 147

Retail TouchPoints

MAY 6, 2024

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. The data from these IoT solutions allows store managers to recognize when defined processes aren’t followed so that issues can be resolved swiftly.

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Store Operations Management Location Customer Experience 242

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

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Consumer Checkout Inventory Management Shopping 147

Inside Retail

MAY 16, 2021

Much of the food industry rests on trust – a sense of safety and security that has to be present if a consumer is to dare take a bite of any manufacturer’s product. They don’t want to be the contact that passes the consumer dud food, right? Where does it come from? How has it been made? What are the ingredients listed on the pack?

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Consumer Location Management Shopping 214

Retail TouchPoints

JUNE 4, 2020

And although store managers and associates will play a crucial role in how the industry moves forward, industry experts affirm that all members of the retail enterprise — from the C-level on down — must prioritize learning and development in order to acquire the skills needed to adapt and evolve in a world affected by COVID-19.

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Management Fulfillment Store Operations Consumer 178

A1 Retail

NOVEMBER 8, 2022

Cornish Bakery, one of the UK’s fastest growing, award-winning, independent bakery companies has opened another new location in Scotland’s premier design village, Caledonia Park at Gretna Gateway. The 2,500 square foot property marks Cornish Bakery’s second Scottish location, with the company set to open a bakery per month in the coming year.

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Location ATS Returns Management 105

Cisco Retail

AUGUST 10, 2021

The problem with IoT Management. As a result, IoT device management usually involves elaborate vendor-specific applications to manage the overlay devices. As a result, IoT device management usually involves elaborate vendor-specific applications to manage the overlay devices. This creates a management nightmare.

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Management Location Accounting Fashion 145

Inside Retail

MAY 9, 2022

Consumer expectations may differ from economic reality. If consumers don’t like a product or service, it won’t make money regardless of its price. Those who understand their customers’ motivations take them on a journey with their products and services, and the value consumers derive from them is part of the story.

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Management Shipping Location Consumer 130

Wiser

JUNE 14, 2022

This ensures that your products, and your brand, are being accurately represented at the ground level in front of consumers. This can increase consumer perceptions of your brand, positioning you as organized and reliable in the public eye. How to Have Productive Conversations With Managers About Compliance. Increase Revenue.

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Management Advertising Planning Location 147

Retail TouchPoints

DECEMBER 11, 2020

Data is the fuel for modern-day businesses, and similar to irresponsible usage of fossil fuels, unethical data collection, processing and management can have negative impacts. Ethical sourcing of consumer data follows the ethical and moral guidelines for data sourcing or collection. That’s where data ethics comes into play.

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Consumer Management Location Planning 162

Retail TouchPoints

APRIL 10, 2024

Pet Valu will deploy solutions from Relex to enhance pricing and promotions planning processes in its 780+ retail locations across Canada as well as its digital channels. Pet Valu’s implementation partner Logic will provide program management, change management and data integration services. “As

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Promotions Planning Management Location 208

Inside Retail

APRIL 29, 2024

Melbourne’s fashion capital Chadstone has been tapped as the second Australian location for New Balance’s UCC format store. Inside Retail spoke to Tim Page, New Balance’s Pacific retail manager, to discuss how the latest Chadstone concept store is creating the next generation of immersive and engaging shopping experiences.

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Fashion Location Shopping Consumer 264

RIS News

AUGUST 17, 2023

Everything from holidays and weekends to business locations and weather patterns impacts each retailer differently. Now, as a result of the pandemic, inflation and increased popularity of online shopping, it has become especially difficult to forecast consumer spending habits and plan labor operations accordingly.

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Management Location Planning Consumer 74

Inside Retail

JUNE 20, 2021

Including David Jones, Myer and outlet centres, the brand is sold in more than 30 locations nationwide. Eschewing trends, the company has grown by expanding into complementary categories, such as homewares and kids’ clothing, and diversifying its business model across wholesale, direct-to-consumer and licensing. Leading with digital.

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Consumer Wholesale Fashion Marketing 231