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One of every four shoppers say shoplifting is justifiable, survey shows

Inside Retail

The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. However, 44 per cent of the participants said that it is justifiable to taste a fruit in a supermarket without buying it.

Checkout 312
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UK Consumer Spending Slows in December, Yet Entertainment and Travel Sectors Thrive

365 Retail

In December 2023, the UK witnessed a modest rise in consumer card spending, increasing by 2.3% However, the entertainment and travel sectors saw a surge as consumers eagerly booked experiences and getaways for 2024. year-on-year, which fell short of the CPIH inflation rate of 4.2% and was lower than November’s growth of 2.9%.

Consumer 104
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Consumer card spending grew just 3.1 percent in January as Brits opted for nights in and home-cooked meals

A1 Retail

However, pointing to improving optimism, consumers’ confidence in both their household finances and ability to spend within their means reached its highest point in over two years. Growth in supermarket spending increased to 5.2 percent), as UK consumers returned to their regular routines after the Christmas break.

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Festive gatherings and holiday bookings boost hospitality and travel in December, while utility bills continue to impact finances

A1 Retail

Supermarket growth slowed as many Brits stocked up on festive food and drink earlier than usual to help spread the cost and avoid shortages. The Barclays report combines hundreds of millions of customer transactions with consumer research to provide an in-depth view of UK spending. Consumer card spending grew 4.4 percent and 2.8

Finance 98
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Why are supermarkets jumping on the member prices bandwagon?

Retail Gazette

If you shop in a mainstream supermarket, chances are you’ll be familiar with member prices. Retail Gazette looks at why so many supermarkets have adopted this approach, whether it’s proving successful, and how loyalty programmes can stand out when so many retailers are offering member prices.

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Why personalisation is key to digital success

Inside Retail

With advances in AI poised to power the next generation of customer experience, retailers would be wise to increase their focus on personalisation and optimisation to meet consumer expectations. The nation’s consumers reported the highest level of satisfaction with digital commerce in healthcare at 43 per cent, above the global average of 33.4

Consumer 130
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Who could replace Sharon White as the next John Lewis Partnership chair?

Retail Gazette

Potts joined the supermarket in 2015 after almost four decades at Tesco, where he started on the shop floor aged 16 and rose through the ranks to run its Asian operations. Mark Price With John Lewis in peril, could we see Lord Mark Price return to the Partnership? Sound familiar?