Inside Retail

AUGUST 5, 2025

For a period of time, fashion rental seemed to be the answer to rapid trend cycles and consumers’ need for once-off occasionwear. Rent The Runway had to pivot its value proposition after its stock dropped 90 per cent one-year post its IPO, and earlier this year Designerex went into voluntary administration before being acquired in July.

Fashion

Inside Retail

MAY 29, 2025

We appreciate that international shipping and returns can be a barrier, so finding the right local opportunities to offer an immersive brand experience was important to us while allowing us to connect in person with valued customers in the physical form.

Boutique

Inside Retail

APRIL 1, 2025

Many retailers tightened their belts to preserve cash flow and shareholder returns, and implemented cost-out campaigns to offset margin erosion from discounting activities. That wasnt helped by shrink in-store, particularly consumables, reaching an all-time high.

Markdowns

Retail Minded

APRIL 2, 2025

You must also assess how many items you are shipping. For instance, a company thats packed snacks for years will know how to keep chips crunchy during shipping, while one with retail experience might nail that eye-catching unboxing moment. Drop the box, stack it, and see if it holds up. Is it just dozens or thousands?

Drop-Shipping

365 Retail

MAY 8, 2025

These visual elements appeal to consumers’ desire for accomplishment and status. Progress bars can be used to show how close a customer is to their next reward, encouraging them to make one more purchase and thus effectively driving consumer behaviour.

Drop-Shipping

Retail TouchPoints

JANUARY 23, 2025

Geekplus robots are now in use at all three of Happy Returns’ Hubs. Image courtesy Happy Returns) Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor. Were inside one of the three Happy Returns Hubs across the U.S. The rate of goods returned in the U.S.

Returns

Rangeme

APRIL 25, 2025

To use the floor cleaner, you just drop one sheet in a bucket and add a gallon of water. For the toilet cleaner, just drop one in the toilet bowl, it dissolves in seconds, then you brush it and flush it. Maximum ROI from RangeMe You just cant get a better return on investment than what Uncle Todds received.

Drop-Shipping

365 Retail

APRIL 8, 2025

As retailers compete for consumer attention in an increasingly digital world, many are borrowing tried-and-tested design strategies from industries that thrive on user engagement. Online casinos, in particular, have mastered the art of keeping users active, excited, and returning for more.

Checkout

Inside Retail

FEBRUARY 2, 2025

Even before he returned to office this month, uncertainty motivated businesses to rush shipments. The US trade deficit spiked to a record $122 billion in December as goods imports rose 4 per cent and exports dropped 4.5 PacSun, which sells casual clothing for teens and young adults, is one of many retailers importing goods.

Drop-Shipping

Inside Retail

DECEMBER 15, 2024

Under the “de minimis” rule, which seeks to reduce customs paperwork, the United States exempts foreign packages valued at US$800 or under from tariffs as long as they’re shipped to individuals. Lei says tariffs and e-commerce curbs would force him to accept lower sales volumes, and US consumers will need to pay more.

ATS

Small Biz Trends

AUGUST 14, 2025

Small business order fulfillment involves managing every aspect of the order process, from receiving inventory to shipping products. A streamlined fulfillment process can lead to timely deliveries and effective returns, which are important for maintaining customer loyalty.

Fulfillment

Inside Retail

MAY 22, 2025

The days of marketplaces winning Australian consumers with ultra-cheap pricing alone are over, says Merline McGregor, MD at Pattern Australia. About 57 per cent of Australians rate Amazon as the most convenient platform for purchasing goods, with a user-friendly ordering process, fast shipping options, and a seamless returns policy.

Shopping

Retail Wire

MAY 14, 2025

Food and Drug Administration (FDA) has announced an urgent recall of several over-the-counter eye drops used to relieve dry, irritated eyes. The affected products were shipped from May 26, 2023, through April 21, 2025, AvKARE said. Recalls are about protecting consumers. The status of the recall remains ongoing, per the FDA.

Drop-Shipping

Retail Geek

JUNE 13, 2025

And the have you pre-ordered did you do midnight Menace for your Nintendo switch too that’s kind of the latest console drop it’s been a while since there’s been midnight Menace kind of thing but but seems like it went well based on the reports I saw. Jason [1:19]I’m in I’m in as much Scott as I can get I I take.

Advertising

Wiser

SEPTEMBER 28, 2017

While shoppers could opt to pay extra for expedited shipping, another option is to pop into a store and walk out certain that they have everything they need. Or, that associate can have it shipped to them instead. In-Store Returns . Making returns easier for shoppers removes some of the barriers to checkout.

Drop-Shipping

I Vend

FEBRUARY 21, 2025

You can readily see what inventory is where and operate an endless aisle to move it to where it can be sold, or a drop ship operation to the customers home – reducing lost sales and giving customers the satisfaction of buying the goods they want. This can be very time-consuming and is massively open to the risk of human error.

Payment Services

Retail TouchPoints

JULY 21, 2022

In other words, consumers don’t just want the perfect pair of black sneakers delivered to their doorstep in 24 hours — they may also want those sneakers to come from a company with a low carbon footprint, or from a brand that supports social-justice causes, or from a Black-owned business in their local area.

Drop-Shipping

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey.

Returns

Retail TouchPoints

AUGUST 16, 2021

Returns provide brands and retailers the opportunity to delight their customers. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart. That is a significant amount of capital tied up in the returns channel!

Returns

Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

Returns

Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. The Staples partnership increases the number of the company’s Return Bars to more than 3,800 locations.

Returns

Retail TouchPoints

APRIL 3, 2024

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers and retain repeat customers.

Returns

Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

Merchant Services

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. Speed-to-restock is key in the returns cycle.

Returns

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

Shipping

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns.

Returns

Retail TouchPoints

MAY 2, 2022

Consumers have started taking sustainability into account when deciding what to buy and where to buy it. This is especially true for younger consumers: some 75% of millennials say they consider sustainability when making a purchase. Mitigating Returns. The returns are loaded onto trucks in reusable totes.

Drop-Shipping

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. It changed consumer behavior and resulted in new buying habits.” 11 through Dec.

Drop-Shipping

Inside Retail

JUNE 16, 2021

Homewares retailer Sheridan Australia is taking part in a novel trial in which its shredded cotton products are returned to the soil to test whether it can improve cotton soil health and act as a scalable solution to textile waste. And fibres don’t have to be shipped offshore. It’s [more cost effective].”.

Returns

Retail TouchPoints

APRIL 27, 2023

For example, most consumers today are concerned about carbon emissions, climate change and sustainability. Increasingly, consumers are choosing to do business with retailers and brands with values that align with theirs. In 2020, 62% of consumers had made that kind of switch.

Drop-Shipping

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns

Inside Retail

SEPTEMBER 1, 2024

As economic pressures persist and competition increases, customer expectations for shipping and delivery grow. Shippit’s latest State of Shipping Report for 2024 offers a comprehensive look into current trends and challenges facing retailers, shedding light on how businesses can adapt and thrive in this dynamic environment.

Shipping

Retail TouchPoints

MARCH 14, 2024

Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., Meeting Luxury Consumers Where They Are (Image courtesy Whitman Family Development) The COVID-19 pandemic brought about many changes in the U.S., ACCESS Pop-Up center courtyard at night.

Shopping

Retail Bound

APRIL 13, 2024

One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Choose a model that can scale with your growth trajectory.

Drop-Shipping

Retail TouchPoints

SEPTEMBER 6, 2023

In addition to discounts, program members also will receive shipping perks, early access to sales and new product launches, and exclusive access to limited edition drops. With no plans to return to brick-and-mortar, the company’s new loyalty program offers the brand another avenue to maintain contact with its consumers.

Drop-Shipping

Retail TouchPoints

JANUARY 3, 2024

Pitney Bowes and PackageHub have debuted a no-box, no-label returns drop-off network at nearly 1,000 locations nationwide, with the promise of hundreds more launching soon. These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

Returns

Retail TouchPoints

FEBRUARY 10, 2021

The stores would include integrated online-to-offline capabilities as part of a digitally empowered phase of Nike’s Consumer Direct strategy , the Consumer Direct Acceleration. Consumers get a high degree of flexibility to discover the best of Nike, online or in-store, at their own pace.

Returns