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Inside Shinsegae: The Korean department store with a golden boot

Inside Retail

Shinsegae — one of the Big 3 of Korean department store retailing along with Lotte and Hyundai — has continued its great form right through into the second half of the year, helped by the removal of the country’s remaining pandemic restrictions and an increasingly buoyant mood among the country’s more affluent consumers.

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How Myer plans to reach $1 billion in online sales

Inside Retail

Myer’s online sales have more than doubled since John King took over running the department store in 2018, and the CEO believes they can double again to reach $1 billion in the not-too-distant future. But while online sales boomed in FY21, Myer’s in-store sales suffered from forced closures during lockdown. Myer reported $539.5

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Analysis: a perfect retail storm is brewing

Inside Retail

Australian retailers generally fared well over the last 18 months during the Covid-19 pandemic, despite temporary store closures as part of government-imposed lockdowns, although headwinds may be on the horizon. A look at consumer sentiment and spending . Consumer sentiment fell by 3 per cent to 81.2 Retail sales increased by 1.3

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How customer loyalty helped Myer bounce back

Inside Retail

After a rollercoaster six months of lockdowns, Christmas and Omicron, department store Myer yesterday delivered a strong half year result with net profit up 55 per cent and its first dividend payment since FY17. Loyalty is king.

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Myer CEO John King reveals the reasons behind its record first half

Inside Retail

But he believes that the company’s impressive sales growth is set to continue as it emphasises the initiatives that underline its ‘Customer First Plan.’ They include the refurbishment of its store network, the rollout of its national distribution centre , and the relaunch of Country Road Group in July this year. per cent to almost $1.85

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Wesfarmers results jump as Bunnings, Kmart and Officeworks boom

Inside Retail

Wesfarmers has joined in the parade of businesses reaping the rewards of a strong year of trade, despite ongoing movement restrictions, signaling a 40 per cent jump in net profit to $2.38 billion, with Scott noting the business’ success was due to its resilient operating model and the ability to adapt to changing consumer needs.

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Myer CEO talks customer behaviour, rising theft and what’s next

Inside Retail

“This growth has been driven by the strength of our multi-channel offering, as customers have returned to stores after [the pandemic], and bolstered by our leading brand and loyalty proposition through Myer One,” King told analysts and investors on Thursday. billion, with $71 million in net profit, up 18 per cent year on year.