Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail Next

SEPTEMBER 26, 2019

While it brings great opportunities for entrepreneurs, the stiff competition in the market, plus the enormous demand for high-quality service, make succeeding in this industry challenging too. That is why effective retail marketing is crucial. Push notifications are excellent tools to retain and engage customers.

Retail Marketing 52

Retail Marketing Marketing Customer Retention Promotions 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Retention 84

Customer Retention Management Promotions Clienteling 84

Independent Retailer

MAY 26, 2022

Conversation is at the heart of all relationships, especially between businesses and their customers. Conversational commerce has taken the retail world by storm by creating the ultimate online experiences for shoppers. In the awareness stage of the buying journey, the consumer develops a want or need for a product.

Payment Services 52

Payment Services Customer Retention Consumer Marketing 52

Retail TouchPoints

APRIL 5, 2024

Contrast that to retail. consumers shop online, according to 2022 statistics ; 79% of shoppers shop at least once per month, with 22% doing so once a week, 27% once every two weeks and 29% once per month. iGaming companies have built this granular data from the high level of communication that they enjoy with their customers.

Customer Retention 292

Customer Retention Marketing Consumer Shopping 292

Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. Or ask a customer for their email address, or deliver a promotion? View the session on demand.

Point of Sale 273

Point of Sale Checkout Consumer Promotions 273