Remove Consumer Remove Customer Experience Remove Point of Sale Remove Store Layout
article thumbnail

How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Customers appreciate it: they want a more friendly engagement.

article thumbnail

Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Costco grew revenue by 6.7% and net income by 7.7% No, retail isn’t dead. Bad retail is dead.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Expert Tips for Enhancing Your Retail Store Installation and Design

CJ Retail Solutions

Importance of retail store installation and design 1.2 Impact on customer experience and brand perception 1.3 Creating a cohesive and consistent brand experience Utilising Space Effectively 3.1 Maximising layout for optimal traffic flow 3.2 Implementing eye-catching displays and focal points 5.3

article thumbnail

The height of fashion – the brick and mortar revival

I Vend

In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. The (re-)rise of brick and mortar shopping When online shopping was the only option, fashion consumers made the best of it.

Fashion 98
article thumbnail

The Secret to Safe, Profitable Pandemic-Era Retail? Look to Video Analytics

Retail TouchPoints

One of the greatest challenges for retailers will be operating under new health and safety measures as consumers resume in-store shopping. Owners must ensure that their stores are safe for both employees and customers and comply with pandemic-era mandates. So what does the future hold? Face Mask Detection.

article thumbnail

10 Ways to Keep Customers from Leaving Your Store Empty-Handed and Boost Your Profitability

V Count

This is particularly important because customer service often directly impacts a customer’s perception of the business. By having enough staff members available to quickly assist customers, businesses can prevent long wait times and other issues that could potentially harm the customer experience.

article thumbnail

Top retail technology trends to look out for in 2024

I Vend

As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. Store layouts – optimising sales by tracking shoppers and the way they navigate the store. Customer service – chatbots and personal assistants to enhance the customer experience.