Remove Consumer Remove Customer Experience Remove Outdoor Remove Visual Merchandising
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RICE 2022: How Coach Uses Store Design, Pop-Ups and Digital Installations to ‘Go Local’

Retail TouchPoints

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. We worked with the local team to understand what is going to work for this young customer in Shanghai.

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To Earn Engagement, Retailers Must Tap into Customers’ Emotions

Retail TouchPoints

Harmon: We’ve done work for Rick Caruso , who has developed some of the popular outdoor malls in Southern California such as Palisades Village, Encino Marketplace and The Grove, and I learned a lot from him about how to create engaging experiences and keep people there.

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Episode 48: Richard Lems

VMS

It’s more like an outdoor pedestrian mall jammed with the retail stores of well-known international and home-grown Dutch brands as well as independent retailers. Like with my strategy of discovering a city, Rituals believes that the discovery process leads customer experiences in their stores. One influences the other.

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Crafting Better Retail Experiences with Hospitality Design

Retail TouchPoints

Certain locations even boast their own outdoor athletic fields. For example, they might help them bring locally focused merchandise or events more to the front of the store, or show them ways to use lighting, color palettes and shelf placement to give these elements more pop.

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Dick’s Sporting Goods Knocks It Out of the Park with “House of Sport” Experiential Concept

VMS

J UST AS AMERICANS, bored and anxious during pandemic lockdown, collectively revisited their love affair with outdoor activities and sports, Dick’s Sporting Goods (Coraopolis, Pa.) introduced its new House of Sport concept, focused on multi-sport experiences, better shopper engagement and elevated customer service. in late May.