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How Retail Tech Solutions Address Stadium Concessions Gripes

Retail TouchPoints

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. consumers ages 15-69 anticipate going to a show in 2024, a jump from the 36% who attended one in 2023.

Checkout 259
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How Technology is Supporting the Era of ‘Value’ and ‘Values’

Retail TouchPoints

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” But consumers aren’t just buying items online and having them shipped to the house. But consumers aren’t just buying items online and having them shipped to the house.

Consumer 269
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Latest CAMP Location Showcases the Art of Child’s Play

Retail TouchPoints

By the end of 2021, the retailer will have nine stores nationwide, with new locations set to open in Boston, Los Angeles and New Jersey. But or its latest New York City store at The Shops in Columbus Circle, CAMP is focusing on the power of creativity. This floor is meant to be completely open, free play.

Location 254
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IRDC 2021 Kicks Off with Keys to Surviving “Digital Darwinism”

VMS

DENVER — The 21st annual International Retail Design Conference presented by VMSD magazine kicked off on Tuesday, welcoming a throng of visual merchandisers, store designers and retail executives to the Sheraton Denver Downtown Hotel for the two-day conference.

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Getting to Grips with Gen Z

Retail TouchPoints

Gen Z consumers are neither easy to define nor predictable in their shopping habits. It is assumed that they are more adept at using the technology in their hands and that this facility will inform their consuming behaviors, which McKinsey refers to as “seamless and intuitive adoption of online shopping and transactions.”

Consumer 262
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In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

Consumers returned $428 billion in merchandise last year, nearly 11% of all U.S. rose to the challenge, instituting a broad spectrum of solutions such as instant credit for online returns, contactless return drop-off points, extended return periods and in some cases just letting consumers keep the products.

Returns 306