Retail Focus

AUGUST 10, 2021

Consumer spending shifted online. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. It has turned to digital technologies to streamline processes and adapt rapidly to market conditions. Covid-19 hit the retail sector hard.

Customer Experience 246

Customer Experience Store Layout Returns Consumer 246

Retail Focus

OCTOBER 25, 2023

Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. These department stores were typically found in major cities, catering to urban consumers’ needs. This era was often described as consumer warfare.

Department Stores 162

Department Stores Store Layout Specialty Store Fulfillment 162

Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Shopping 238

Shopping Payment Services Visual Merchandising Customer Experience 238

Retail Focus

MAY 24, 2023

Lack of product is a major problem during the holidays when most consumers are looking to buy products. According to the same study, customers expect a shop assistant to provide more detailed information about the product’s availability within two minutes of their request.

Store Layout 130

Store Layout Department Stores Customer Experience Management 130

Retail Focus

JANUARY 12, 2023

As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. Is brand identity important in designing exceptional pop-up stores? This generally includes elements such as signage, colour palette, lighting, and overall store layout.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Inside Retail

FEBRUARY 8, 2022

Aldi’s latest pop-up is the second effort the business has made to showcase its wine offering, having also launched a ‘futuristic’ wine store in 2016 which saw online wine sales jump 47 per cent according to Gorkana. This latest wine store succeeded in showing off Aldi’s goods – but it was also just good marketing. “It

ATS 130

ATS Supermarket Store Layout Advertising 130

365 Retail

JULY 26, 2022

With 92% of consumers claiming a clean, organised store environment will increase their probability of making a purchase, Katie Westerman, Chief Marketing & Development Officer at SBFM , explores the growing importance of hygiene and sanitation in delivering the ultimate customer experience (CX).

Store Layout 116

Store Layout Management Customer Experience Consumer 116

Retail TouchPoints

FEBRUARY 21, 2024

“Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. and Penn Medicine’s Hospital in Philadelphia, with plans for further expansion in 2024 and beyond. “For

Beauty and Health 222

Beauty and Health Shopping Payment Services Boutique 222

Retail Focus

NOVEMBER 7, 2023

They are creating hyperphysical retail experiences that engage multiple senses, foster community, and appeal to Gen Z consumers. They’ve recognized that shoppers are demanding more from their store experiences, particularly in the luxury segment. 58% are influenced by excellent past customer service.

Clienteling 147

Clienteling Store Layout Shopping Inventory Management 147

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. That means brick-and-mortar is still going strong, and not just because consumers are eager to get out of the house again.

Store Layout 219

Store Layout Sporting Goods Consumer Location 219

Wiser

APRIL 26, 2022

Merchandising is obviously an essential part of retail, but keeping your strategy up-to-date and profitable is difficult in a growing competitive market. Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Wiser

JULY 31, 2023

A planogram is a visual diagram that details where every product on a retail store shelf should be placed. It’s a strategic roadmap for retailers, guiding them on how to arrange products in a way that boosts consumer engagement and ultimately leads to increased sales. Its main aim is to maximize sales and minimize wasted space.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

MAY 31, 2021

One of the greatest challenges for retailers will be operating under new health and safety measures as consumers resume in-store shopping. Owners must ensure that their stores are safe for both employees and customers and comply with pandemic-era mandates. Customer Demographics. Store Security.

Store Layout 149

Store Layout Kiosk Point of Sale Advertising 149

Inside Retail

FEBRUARY 21, 2024

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. It is from people walking into stores.

Point of Sale 130

Point of Sale Store Layout Shopping Accounting 130

Retail Focus

MAY 30, 2023

Creating a brand community has always been an important marketing concept and a valuable brand asset. A ‘ brand community ’ refers to a group of consumers who share a common interest or passion for a particular brand. These can include comfortable seats, nice lighting and well-designed store layouts. Ghalia BOUSTANI.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

V Count

JANUARY 26, 2024

Then, we’ll talk about how all types of retail businesses can use AI, from improving inventory management to customizing customer experience. This will provide a comprehensive guide for those in the retail industry who are contemplating the use of AI to enhance their business processes and customer experiences.

Shopping 95

Shopping Inventory Management Customer Experience Store Layout 95

CJ Retail Solutions

DECEMBER 11, 2023

Importance of retail store installation and design 1.2 Impact on customer experience and brand perception 1.3 Creating a cohesive and consistent brand experience Utilising Space Effectively 3.1 Maximising layout for optimal traffic flow 3.2 Utilising interactive displays for customer engagement 6.3

Inventory Management 52

Inventory Management Point of Sale Store Layout Customer Experience 52

Retail TouchPoints

NOVEMBER 5, 2020

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. .

Checkout 207

Checkout Store Layout Promotions Accessories 207

V Count

MAY 6, 2024

This is particularly important because customer service often directly impacts a customer’s perception of the business. By having enough staff members available to quickly assist customers, businesses can prevent long wait times and other issues that could potentially harm the customer experience.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

V Count

JANUARY 24, 2024

The pandemic altered consumer behavior worldwide, and retailers suffered significant losses during this time. After determining the conversion rate, having the store manager present during low-conversion periods can lead to identification and resolution of issues, thereby increasing the conversion rate.

Management 59

Management Store Layout Inventory Management Target Market 59

Retail Minded

FEBRUARY 21, 2023

Navigating the Changing Landscape of Retail Real Estate in the E-Commerce Era The retail industry has seen a dramatic shift in recent years, as the rise of e-commerce has disrupted traditional brick-and-mortar stores. In addition, retailers and property owners are exploring new ways to optimize the customer experience in-store and online.

Store Layout 52

Store Layout Kiosk Shopping Consumer 52

Shopper Motion

DECEMBER 20, 2022

With the convenience and accessibility of shopping from home, so many consumers turn to e-commerce platforms for their purchasing needs. However, traditional brick-and-mortar stores remain a very important part of the shopping experience for most consumers. Improve Customer Experience. . .

Shopping 52

Shopping Inventory Management Advertising Store Layout 52

I Vend

DECEMBER 11, 2023

As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. Customers get the offers and products that they want, and the retailer increases their marketing ROI, sales and profits. billion in 2021 to $31.38

Payment Services 53

Payment Services Inventory Management Checkout Point of Sale 53

V Count

FEBRUARY 9, 2024

The best way to understand consumers is through people counting solutions. So, is your dealership ready to meet the changing customer demand? Consumer trends were never set-in-stone, but in the post-pandemic era, they are evolving more rapidly than ever before, even for older adults. One such technology is visitor analytics.

Target Market 52

Target Market Store Layout Consumer Marketing 52

Retail Minded

JANUARY 4, 2022

Retail marketing has never been the same, especially with the changes brought about by the pandemic. These significant changes in the digital and marketing spaces altered customer expectations, shopping processes, and online experiences. Retail marketing isn’t easy. Customer Service Robots .

Store Layout 98

Store Layout Promotions Marketing Retail Marketing 98

Retail TouchPoints

JUNE 1, 2020

Every retail journey — whether it’s a browse through a neighborhood store or a series of clicks through a web site — involves two simple things: First, a customer intention; and Second, an outcome, which, ideally for both retailer and customer, is a sale. What will meet their needs in the most frictionless and gratifying way?

Shopping 141

Shopping Store Layout Consumer Checkout 141

I Vend

FEBRUARY 9, 2024

Customers get the offers and products that they want, and the retailer increases their marketing ROI, sales and profits. Artificial Intelligence (AI) – AI in retail is rapidly growing, with the global market expected to increase from $4.84 Store layouts – optimising sales by tracking shoppers and the way they navigate the store.

Payment Services 52

Payment Services Inventory Management Checkout Point of Sale 52

365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. The new business models supported by autonomous capabilities provide a compelling value proposition for consumers.

Payment Services 57

Payment Services Checkout Store Layout Inventory Management 57

365 Retail

AUGUST 10, 2021

Consumer spending shifted online. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. It has turned to digital technologies to streamline processes and adapt rapidly to market conditions. Covid-19 hit the retail sector hard.

Customer Experience 62

Customer Experience Store Layout Returns Consumer 62

V Count

MARCH 6, 2024

Because in today’s highly dynamic and rapidly evolving retail landscape, the importance of attracting and retaining customers cannot be overstated. The intensity of competition is escalating, and consumer preferences are continually changing, reflecting the impact of societal and technological changes.

Shopping 52

Shopping Advertising Checkout Store Layout 52

V Count

MARCH 6, 2024

Because in today’s highly dynamic and rapidly evolving retail landscape, the importance of attracting and retaining customers cannot be overstated. The intensity of competition is escalating, and consumer preferences are continually changing, reflecting the impact of societal and technological changes.

Shopping 52

Shopping Advertising Checkout Store Layout 52

V Count

MARCH 25, 2021

Store Operations & Staffing Analyzing traffic data enables the store operations team to optimize staffing according to peak and slow hours to create optimal customer experiences and increase conversions and sales. Merchandise Planning Planning retail merchandising can make or break a brand.

ATV 52

ATV Store Layout Store Operations Shopping 52

Shopper Motion

DECEMBER 19, 2022

Personalization is a key trend in the retail industry, with consumers increasingly expecting a shopping experience that is tailored to their individual needs. This data can provide valuable insights into customer behavior and preferences, which can be used to tailor the shopping experience to individual customers.

Store Layout 52

Store Layout Customer Experience Shopping Promotions 52

Retalon

FEBRUARY 14, 2024

This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance. They offer a competitive advantage by delving into consumer behavior and operational insights.

Inventory Management 41

Inventory Management Management Consumer Marketing 41

Retail Minded

FEBRUARY 13, 2023

Whether it’s redesigning the store interior, creating engaging marketing campaigns, or finding innovative products, there are plenty of creative ways to make your store truly shine. Get to know your customers by taking the time to make small talk, recommend products and services, and build relationships over time.

Shopping 52

Shopping Payment Services Store Layout Kiosk 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Conversion is your ability to convince consumers to buy goods from your retail store. Attracting consumers is only half of the battle when it comes to your retail business. How to increase conversion rate in retail store? Store Layout and Window Displays. Invest in a high-quality mobile point-of-sale system.

Payment Services 52

Payment Services Checkout Store Layout Consumer 52

Independent Retailer

APRIL 1, 2021

Retail experts are expecting a huge boom in brick-and-mortar sales come the spring and summer months since the vaccine rollouts are making consumers more comfortable to shop in person. In 2020, we saw consumers fully embrace the expanded world of self-scanning, buy-online-pick-up-in-store (BOPIS), and home delivery.

Outdoor 98

Outdoor Consumer Store Layout Shopping 98