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Guest Post: Transactional vs Relational Customer Service

Hyken

Relational customer service involves an ongoing, meaningful relationship between a business and its clientele. Identifying their preferred communication channels is an effective way to fulfill customer needs without them having to ask. A customer relationship management (CRM) system keeps buyer information organized and accessible.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

Digital platforms, including Facebook, Twitter, and Instagram, have gained significant prominence as potent marketing instruments for brands, enabling them to extend their outreach and cultivate valuable relationships with a more diverse range of prospective clientele. Mailchimp For email marketing, Mailchimp is a great choice.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

Digital platforms, including Facebook, Twitter, and Instagram, have gained significant prominence as potent marketing instruments for brands, enabling them to extend their outreach and cultivate valuable relationships with a more diverse range of prospective clientele. Mailchimp For email marketing, Mailchimp is a great choice.