Retail Focus

APRIL 4, 2024

A discerning global clientele has consistently been captivated by the allure of premium and luxury brands. Upholding their brand’s legacy and exclusivity is necessary while also exploiting the potential of digital technologies to reach, engage, and retain their clientele.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Retail Focus

JANUARY 5, 2024

The term ‘phygitalisation’ is used to describe the fusion of physical and digital realms to create a seamless and enhanced customer experience. Sales associates must be proficient in both traditional customer service skills and the use of digital tools to enhance the customer experience.

Customer Experience 147

Customer Experience Supply Chain Management Clienteling Management 147

365 Retail

NOVEMBER 13, 2023

This can be achieved by: Offering discounts or promotions Upgrading product presentations Loyalty programs encourage repeat purchases by offering special deals. Point-of-Sale Systems POS systems can be beneficial tools for retailers navigating seasonal demands as they offer valuable insights into customer behaviour patterns.

Inventory Management 52

Inventory Management Management Planning Drop-Shipping 52