Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

Kiosk 277

Kiosk ATS Supermarket Location 277

Retail TouchPoints

FEBRUARY 6, 2023

Amazon has paused expansion of its Amazon Fresh supermarkets and Amazon Go checkout-free convenience stores, CEO Andy Jassy told investors on an earnings call. It’s a very large market segment, and there’s a lot of frequency in how consumers shop for grocery.

Kiosk 276

Kiosk Checkout Supermarket Marketing 276

Retail TouchPoints

OCTOBER 20, 2020

The solution provider, which specializes in the use of AI, is currently focused on serving the supermarket vertical with a camera-and-software system that can automatically identify items such as fresh produce without the need for packaging or price stickers. chains such as Westside Market in New York City.

Checkout 179

Checkout Supermarket Marketing Shopping 179

Retail TouchPoints

OCTOBER 26, 2023

For customers, many aspects of a shopping trip impact whether they view it as a success. From the moment a product enters the store via a delivery to the moment it exits the store through the checkout, there is very little data that retailers can leverage to make decisions. If not, then the opposite becomes true.

Checkout 251

Checkout Supermarket Fulfillment Consumer 251

Inside Retail

MARCH 8, 2022

For years, this has led to convenience store operators buying stock at a Countdown or Pak’N Save store where common items can be bought in volume considerably cheaper than from wholesalers). Sadly, the recommendations will not result in any tangible change for consumers at the checkout.

Wholesale 130

Wholesale Supermarket Consumer Checkout 130

Retail TouchPoints

MAY 9, 2024

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we went beyond the headlines to uncover the reality of the self-checkout situation. In part two, we’re examining the feasibility of fully autonomous checkout solutions like Amazon’s Just Walk Out.

Checkout 251

Checkout Payment Services Point of Sale Location 251

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. I suspect they’ll progress that across their fleet of stores in the coming years,” Mortimer said.

Payment Services 52

Payment Services Checkout Promotions Supermarket 52

V Count

JULY 9, 2021

According to a report titled “ How Long Does It Take To Lose Your Customer,” the average Brit spends 1 year, 2 weeks, and a day of their lives stuck in shop queues. Slow-moving lines not only cause shopper frustration but may also affect brand loyalty: 74% of shoppers will go to a competitor’s store if they perceive a faster queue time.

Management 52

Management Checkout Payment Services Technical Support 52

Shopper Motion

MARCH 10, 2020

A trip to a retail store isn’t just only about the items the shopper brings to the checkout counter, there is also the vast amount of data that includes the shopping experience as a whole. Supermarkets tend to approximate this number with the number of tickets in the PoS as mostly everyone will buy.

Supermarket 52

Supermarket Accounting Shopping Location 52

Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. They are experimenting with various engaging shopping experiences — not just building “end-caps.”

Specialty Retailers 260

Specialty Retailers Grocer Payment Services Outdoor 260