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How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App

Retail TouchPoints

Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

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How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience

Retail TouchPoints

In addition to the table stakes fulfillment offerings — buy online/pick up in-store and buy online/ship from store — the Vitamin Shoppe has built an expansive ecosystem of “on-demand delivery” partners and has become known for its clienteling-based sales model, driven by its “health enthusiasts.”

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David’s Bridal Marries Online and In-Store CX with Shopify Integration

Retail TouchPoints

David’s Bridal is taking the next step toward fully integrating its ecommerce and store operations as it moves into a tech-driven, asset-light retail model.

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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

We’re seeing vision AI support across all parts of the retail business, including back of house, in-store advertising and media, store checkout and curbside pickup. For example, on shopping channels with multiple distributors, sellers may be deprioritized on the site for overselling or shipping incorrect items.

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Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — Each device can perform core transactional functions — such as the ability to accept card and cash payments and scan products for efficient checkouts — offline.

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Grocery Trend Report: Upgrading Digital Shopping to Support ‘Power Users’ and Appealing to Ethno-National Identities

Retail TouchPoints

Store Assist is designed to digitize and streamline online order fulfillment workflows by allowing retailers to manage all orders and deliveries in one central location — from in-store pickup to ship-from-store, last-mile delivery orders and even third-party marketplaces.

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Why Kingfisher’s CEO is ‘bullish’ about 2025, despite cost headwinds

Retail Gazette

Part of Kingfisher’s efforts to reduce costs include “reducing the size or the number of our DC’s in France, the UK and Poland”, renegotiating store leases and adding more self checkouts on the shop floor.