Retail TouchPoints
APRIL 16, 2024
And while understanding customer satisfaction is crucial, traditional methods like Net Promoter Score (NPS) have limitations that can actually lead to the opposite of intended outcomes if not applied carefully. Tracking EGR becomes a little more challenging for businesses that are reliant on wholesale channels.
Retail TouchPoints
AUGUST 17, 2021
Online retailers are using AI to create intent-based promotions. AI helps grocery managers optimize staff, advising on how many employees and checkout lanes are required. It can also increase self-checkout, reducing the number of employees required to keep the store running effectively.
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Inside Retail
MARCH 8, 2022
Several submissions advocated splitting the wholesale and retail arms of the two players, Woolworths NZ and Foodstffs, thus reducing their ability to influence prices through convenience stores and independent retailers. Requiring grocery retailers to display unit pricing in a consistent format.
Retail TouchPoints
MAY 9, 2023
retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. Square’s Future of Commerce report noted that 91% of U.S.
A1 Retail
AUGUST 10, 2021
Confectionery wholesaler Hancocks is relaunching its Newcastle store with a big instore event to mark the occasion. Checkouts, aisle end boards, promotion areas and lighting have all been replaced to make the customer experience even better, and the store has been painted inside and out.
A1 Retail
JULY 20, 2021
Confectionery wholesaler Hancocks is relaunching its Newcastle store with a big instore event to mark the occasion. Checkouts, aisle end boards, promotion areas and lighting have all been replaced to make the customer experience even better, and the store has been painted inside and out.
Inside Retail
AUGUST 7, 2023
When I went back to the business we had 35 stores, all with different names, which were fundamentally run by the wholesalers who did it for their benefit, not for the benefit of the retailer,” Jack explains. They would promote products that were giving them the biggest margin, but not necessarily the biggest margin for the retailer.
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