Retail TouchPoints

JULY 21, 2023

The supermarket retailer will roll out the smart carts at select St. Louis Schnucks stores this fall, with a broader rollout planned for later this year. Select Caper Carts will include a bottom rack for heavy and bulky items.

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Checkout Promotions Supermarket Accounting 207

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. It has also removed confectionary chocolate from its checkout, to further encourage healthier options.

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Kiosk ATS Supermarket Location 277

Mass Relators

FEBRUARY 26, 2024

The multifaceted picture that emerged was intended to serve as a starting point for ongoing dialogue about the evolution of the supermarket channel, and highlight opportunities to forge dynamic new partnerships. Sarasin noted that supermarket operators and CPG suppliers are already at work leveraging the power of technology.

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Inside Retail

MARCH 8, 2022

For years, this has led to convenience store operators buying stock at a Countdown or Pak’N Save store where common items can be bought in volume considerably cheaper than from wholesalers). Sadly, the recommendations will not result in any tangible change for consumers at the checkout.

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Wholesale Supermarket Consumer Checkout 130

Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. I suspect they’ll progress that across their fleet of stores in the coming years,” Mortimer said.

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Payment Services Checkout Promotions Supermarket 52

Retail TouchPoints

APRIL 8, 2024

At my local supermarket, the self-checkout PIN pad has a note asking if I want to take a two -question survey (I don’t). Narasimhan: Closing the loop with all consumers (both detractors and promoters) confirms that their feedback is being taken to heart and acted upon — increasing their sense of loyalty to the organization.

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Customer Experience Promotions Consumer Checkout 194

Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. For many, it has worked. For many in the grocery industry, however, adopting these practices has been slower.

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